Service Officer Jobs in UAE

Roles and responsibilities A Degree or Diploma in Hospitality Management or a related field is preferred. A proven track record in a Luxury Hotel environment or Fine Dining Restaurant in a supervisory role, delivering sensational Guest Experiences synonymous with FIVE's award- More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating wit More...

To ensure that SOP Basic standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual. To take a hands on approach in the operation of the outlet. To attend daily briefing on preparation, service and menu. To be knowledgeable More...

Accountabilities • Maintain and improve service quality, ensure that IT services meet or exceed service levels requirements through continuous review of service performance. • Manage service level agreements, KPIs and OLAs with customers and external service providers. Manage external More...

Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. Implementing an effective customer loyalty prog More...

Overseeing the team’s performance including tasks assignment and progress monitoring Ensuring timely and efficient completion of services and deliverables Performing necessary procedures to support the timely delivery of service outputs Liaising with multiple stakeholders to ensure More...

Key Responsibilities Manage the effective achievement of the operation by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals in order to maximize the subordinates’ and the business unit’s per More...

1. Efficient and courteous handling of telephone calls, provide necessary information / guidance to caller and transfer the call to the relevant person, take careful and legible messages where required. 2. Log all incoming calls and ensure that any requests for call backs are actione More...

Oversees timely delivery of quality support to all facilities clients, both internal and external. Responsible for information being recorded correctly, support being provided in time, and in line with service level agreements with clients. Coordination with facility Management team More...

Roles and responsibilities A Degree or Diploma in Hospitality Management or a related field is preferred. A proven track record in a Luxury Hotel environment or Fine Dining Restaurant in a supervisory role, delivering sensational Guest Experiences synonymous with FIVE's award- More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain go More...

Identify and classify requests through diagnostic techniques and pertinent questions (Cherwell) Determine the best solution based on the issue and details provided by customers Direct unresolved issues to the next level of support personnel in a timely manner to minimise the impac More...

Roles and responsibilities Job Description Genuine service personality, with high EQ. Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred. A minimum of one-year experience in a similar position in a 5-star hospitalit More...

Roles and responsibilities An opportunity has arisen for a Seasonal Team Leader to join the F&B Service Team in Jumeirah Al Naseem. The main duties and responsibilities of this role: Supervises effectiveness of workflow and sequence of service during service periods and prov More...

Job Summary & Purpose:Responsible for service delivery and revenue of service center by effectively managing all aspects ofService center like assisting customers visiting the service center sales and customer experienceKey Performance Areas (KPAs) & Principal Accountabilitie More...

Roles and responsibilities Check the appearance of staff too if in compliance with the Hotel grooming standards. Ensures a high standard of sanitation and hygiene in the restaurant. Promotes up-selling at all levels and by personal efforts through guest contact. Handles all gues More...

Roles and responsibilities An opportunity has arisen for a Team Leader to join the F&B Service Team in Jumeirah Al Naseem. The main duties and responsibilities of this role: Supervises effectiveness of workflow and sequence of service during service periods and provides cons More...

Installation management Ensure to conduct an inspection of assets before installation. Manage on-site coordination with customers following AP and customer site safety rules and regulations. Assist in executing new customer installations (All Types of Gases: AG, CO2, & Specia More...

Roles and responsibilities Assisting the kitchen team members in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area Ensuring high standard of cleanliness, sanitation and orderliness in all More...

Manage the food and beverage service to consistently meet high standards as defined by the hotel and brand standards Effectively control the flow of customers and the interaction between the front and back-of-house throughout the service Ensure associates maximize all sales opport More...