Operations Engineer

Key Responsibilities Manage the effective achievement of the operation by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals in order to maximize the subordinates’ and the business unit’s performance. Develop and monitor SLAs for the portfolio of ets, and ensure that they are aligned to service delivery, client expectations, and expectations from suppliers/service partners in order to achieve quality service delivery, effective supplier relationship management, and profitability. Monitor service delivery performance and lead the evaluation of suppliers’ performance to ensure the selection of appropriately qualified service providers at the optimum price in order to deliver the expected quality of service. Monitor resource utilization to ensure that the right number and talent is available for running operations (projects, civil works, mechanical works, electrical works, landscaping, building inspections, etc.), accomplishing targets, improving customer satisfaction, and achieving business objectives.