IHG Hotels & Resorts

Monitors competitors’ activities and assists in marketing intelligence. Refers sales leads to appropriate personnel within the InterContinental Hotels Group. Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optim More...

Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings Making the check-in and check-out process feel swift and seamless Staying one step of our guests’ needs to anticipate requests More...

Develop systems that measure the cost effectiveness of the department, by introducing tracking procedures that enable effective control of the running costs of the department Be aware of credit policies and procedures and liaise closely with Finance Department to ensure that credit More...

regard to achieving customer satisfaction. Ensure the reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc. Respond to all guest reservation requests and execute prompt, courteous and accura More...

Responsible to carry out the Foreign currency exchange for the hotel on daily basis with the contracted exchange company. Submit General Cashier reimbursement claims on weekly basis to Financial Accountant for review and payment. Support Income Audit in carrying cash spot checks for More...

Carry out daily painting maintenance and repair jobs Prepare, paint, and polish work in the hotel rooms and public areas Complete any decorating schedule on time and to the required standard Examine finished surfaces of workpieces and retouch any defective areas Ensure the safe More...

Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes Engaging with guests to build personal relationships and remedy any complaints Conducting regular front office inspections to ensure we’re making the right first i More...

2 years related experience in same capacity Excellent communications skills, English is a must A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate InterContinental service standards A true “team-player& More...

Bachelor's degree or equivalent qualification in related field Minimum 3-4 years’ experience in a similar role setting with direct supervisory experience over a revenue team Strong knowledge of business trends and Excel skills required

Create and cultivate Colleague Engagement initiatives such as Winning Ways Recognition, Town Hall Meeting, Annual Colleague Party, Sports Events, Gatherings, Wellness programs, as well as updating internal colleague communication outlets ie, Plasma screens, notice boards, social med More...

Foster and maintain strong relationships with clients, event planners, and organizations to generate and nurture catering leads Stay abreast of industry trends, competitors, and market dynamics to identify potential catering opportunities and maintain a competitive edge. Develop a More...

Making every single meal a feast for the eyes and treat for the tastebuds Taking ownership for your workstation – keeping on top of supplies, equipment and waste Being cleaner than clean to meet or exceed local cleanliness and hygiene laws Helping with washing up and other More...

Making every single meal a feast for the eyes and treat for the tastebuds Taking ownership for your workstation – keeping on top of supplies, equipment and waste Being cleaner than clean to meet or exceed local cleanliness and hygiene laws Helping with washing up and other More...

Greet and welcome visitors, ensuring a positive first impression. Manage check-ins and check-outs efficiently and accurately. Provide assistance and answer inquiries from visitors and guests. Maintain a clean and organized lobby area. Direct visitors to the appropriate person or More...

Check guests in, issue room keys, provide information on hotel services and room location Ensure required identification is taken from guests at check-in in line with local legislative requirements Answer phones in a prompt and courteous manner Up-sell rooms where possible to max More...

Carry out repairs, maintenance and other kitchen works as directed by the Shift-In charge Complete work orders, Planned Preventive Maintenance (PPM) orders and Contract Work Authorisations (CWA) as directed Select correct materials from the engineering stores Organise work in a s More...

Delivering service to our customers as per Intercontinental standards as well as ShaSha's standards Endeavour to resolve all complaints during shift by alerting Manager on Duty and assisting him/her Supervise cash handling and banking procedures Prepare daily banking and cash More...

Support the F&B Manager and assume full responsibility for the efficient operation of the Kitchen department, including the Culinary & Stewarding teams. Involved in preparation of annual operating budgets and forecasts Ensure that each kitchen and stewarding is supervised More...

Collaborate with department heads to identify staffing needs. Conduct interviews, select candidates, and coordinate the onboarding process. Establish and maintain relationships with external recruitment agencies, ensuring a strong pipeline of qualified candidates. Implement creat More...

Prepare and present a variety of cold dishes, including pâtés, terrines, salads, appetisers, charcuterie, sandwiches, canapés, and garnishes. Ensure all dishes are prepared to the highest quality and presentation standards. Collaborate with the executive chef a More...