IHG Hotels & Resorts

Maintain the hotel equipment, building and asset in good condition to ensure its high performance and reduce the breakdown. Report immediately any misuse of hotel equipment and assets to their direct Supervisor or Shift Leader. Use initiative and foresight to undertake tasks outli More...

Perform preventive maintenance on various hotel equipment and systems. Diagnose and repair mechanical, electrical, plumbing, and HVAC issues Respond promptly to guest requests for room repairs or maintenance issues Collaborate with other departments to ensure seamless coordinatio More...

Passionate about delivering great service and great food and drinks in line with Forbes Standard Able to work well under pressure Excellent communicators with an eye for detail Experienced with Interacting with guests to receive feedback on their dining experience and addressing More...

Bachelor’s degree / higher education qualification / equivalent in Hotel Management/ Business Administration Minimum one year experience as Club Lounge or Guest Experience Manager in a 5 Star Luxury Hotel Experience in a resort is an added advantage Excellent interpersonal More...

Communicates the processes to follow in terms of booking quality and correct data input into the PMS, towards the reservation and front office team Drive Market Share and Revenue Performance through proper pricing and mix management. Develop overall pricing strategy to include all More...

Maintain the hotel equipment, building and asset in good condition to ensure its high performance and reduce the breakdown. Report immediately any misuse of hotel equipment and assets to their direct Supervisor or Shift Leader. Use initiative and foresight to undertake tasks outli More...

Operate and maintain boiler systems in accordance with safety standards and regulations Conduct regular inspections and tests on boiler equipment to ensure proper functioning Perform routine maintenance and repairs to address any issues promptly Monitor boiler performance paramet More...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter. Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards. Manage hotel selling strategy by opening an More...

In the absence of a manager, conducts shift briefings to ensure hotel activities and operational requirements are known Endeavour to resolve all complaints during shift and logs all complaints in logbook for further follow up Supervise cash handling and banking procedures Prepare More...

Making sure every single room is at its absolute best for our guests Helping our guests in any way you can – whether they’ve forgotten their toothbrush or just need to find the elevator Keeping your supervisor in the loop by advising them of any progress or problems M More...

Bachelor’s degree in Hospitality management, Marketing, Business administration or related filed. Proven experience in guest loyalty management preferably within the hospitality industry Excellent communication and interpersonal skills 3-5 experience in a similar role

Ensures that we deliver the best Guest Experience to our colleagues, including new joiners visiting the Human Resources office, by assisting their inquiries when needed. Ensure the right caliber and quality of applicants before sending to the Department Heads taking into considerat More...

Creating a warm welcome for every single guest that sets the tone for their experience with us Preparing and serving drinks to a high standard as well as highlighting promotions for our guests Owning your bar – managing stock, inventory and equipment as well as keeping the s More...

Provides day-to-day administrative support, including HR correspondence, processing of invoices, etc Coordinates with employees, raising of LPO Process payroll for all the employees Reviews and monitor forms completed by new hires and ensure correct postings in the HR database. More...

Accountability for own performance and work to the required standards Responds quickly to requests for help Understands the importance of their own role in creating the guest experience Looks for opportunities to develop own skills Supports required changes

Supervise and coordinate the maintenance and repair of all engineering systems within the hotel premises, including HVAC, plumbing, electrical, and mechanical systems. Conduct regular inspections to identify issues or potential areas for improvement, ensuring the smooth operation o More...

Monitors competitors’ activities and assists in marketing intelligence. Refers sales leads to appropriate personnel within the InterContinental Hotels Group. Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optim More...

Analyze, troubleshoot, install, rebuild, adjust and replace commercial kitchen appliances, commercial refrigeration equipment and HVAC equipment. May include, but not limited to: Walk-ins, steamers, convection ovens, dishwashers, booster heaters, warmers, exhaust hoods, serving line More...

Making every single meal a feast for the eyes and treat for the tastebuds Taking ownership for your workstation – keeping on top of supplies, equipment and waste Being cleaner than clean to meet or exceed local cleanliness and hygiene laws Helping with washing up and other More...

Responsible to carry out the Foreign currency exchange for the hotel on daily basis with the contracted exchange company. Submit General Cashier reimbursement claims on weekly basis to Financial Accountant for review and payment. Support Income Audit in carrying cash spot checks for More...