Guest Associate Jobs in UAE

Every day is different, but you’ll mostly be: Loyalty Program Management - Develop, implement, and manage the hotel's food and beverage loyalty program. Monitor and analyze the effectiveness of the loyalty program, making adjustments as needed to ensure optimal performance and guest More...

Position Type Non-Management Position Summary Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping function More...

Assist in picking up all required stocks, including linen, beverage, dried goods and others and arrange them accordingly. Ensure product knowledge is up to date. Ensure that management and kitchen colleagues are informed of any special guest preferences or allergies. Support as r More...

Welcome guests in a warm and friendly manner, ascertain their dining needs. Seat guests and manage the seating chart and monitors restaurant activity to determine seating and dining flow. Respond to guest inquiries and requests in a timely, friendly, and efficient manner. Perform More...

Roles and responsibilities 1. Customer Service Skills Clear Communication: Ability to greet guests warmly, explain policies, and address inquiries in a friendly and professional manner. Active Listening: Understanding guest needs, preferences, or concerns by listening attentively More...

Receive each guest call in a professional and friendly manner Maintain effective communication with all related department to ensure smooth service delivery Handle every query in a polite and courteous manner and exceed guest expectations Ensure guests are greeted by name upon ca More...

A courteous, professional and efficient service is provided at all times. All duties and tasks are performed as per the tasks required at the outlet. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and be More...

To ensure the efficient running of the night operations in the hotel. To oversee directly the overnight ambassador of the hotel and indirectly the Front Office operations during the night, including the Reception, CID, Bell Desk, Concierge, Guest Relations, Business Center, Airport More...

Roles and responsibilities Attend the Pre-Arrival meeting, highlighting VIP guests’ arrivals and contacting key guests to promote the Leisure & Spa services and facilities. Develop in-house Leisure Guest tracker to establish needs, interests, movements, special occasions More...

Supervise and coordinate daily operations of the all-day dining and in-room dining (IRD) areas in the hotel's food and beverage department. Ensure efficient and smooth service delivery, maintaining high standards of quality and guest satisfaction. Monitor inventory levels and More...

Full job description Develop and Maintain a Courteous and Professional Relationship with the Guest. Handle Guest Complaints and Ensure Response is Given within the Decided Timeframe. Guide Technicians to Acquire a thorough Comprehension of the Guest Needs, Mistakes and Misunderstandin More...

Roles and responsibilities Genuine service personality, with high EQ. Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred. A minimum of one-year experience in a similar position in a 5-star hospitality company. A stron More...

Roles and responsibilities The ideal candidate for the position of Ordertaker should have a minimum of 1 to 2 years of experience in a similar role within the context of a luxury hotel or restaurant. International experience is highly preferred, and exceptional communication skills a More...

Support our company’s philosophy and company culture through the use of the 11 Pillars and Departmental Legendary Quality Experiences, on a daily basis, to ensure Guest Satisfaction and the achievement of our Mission Statement. Ensure proper, efficient and profitable function More...

Roles and responsibilities Have a very good understanding of the food and beverage offerings and be able to verbally explain those to the guest. This includes wine pairings, ingredients and promotions. Display proper and professional phone etiquette and assure that all guest detai More...

Assist guests with heavy packages coats suitcase etc. courteously and quickly before having to be askedAdhere to guest checkin and checkout procedures pertaining to baggage handlingWelcome guests at the main entrance with the greeting appropriate to the time of dayAssist arriving and More...

What We Expect Of You Maintain complete knowledge of: -Dining room layout, table/seat/section numbers, proper table setups, restaurant capacity, hours of operation, price range, and dress code Restaurant reservation procedures Daily house count, arrivals, departures, VIP&r More...

Assist guests with heavy packages coats suitcase etc. courteously and quickly before having to be askedAdhere to guest checkin and checkout procedures pertaining to baggage handlingWelcome guests at the main entrance with the greeting appropriate to the time of dayAssist arriving and More...

Attend review of daily event sheet with Concierge Supervisor. Be knowledgeable about hotel facilities, updated on activities, promotions, and happenings in the hotel/city to provide accurate information. Ensure that the front entrance and Bell Desk are manned continuously, and dri More...

Oversee the front desk operations, ensuring all guests receive prompt, professional, and courteous service. Handle guest check-ins and check-outs, room assignments, and special requests. Address and resolve guest complaints and concerns in a timely and effective manner. Coordinat More...