Guest Associate Jobs in UAE

Responsible for pick-up and delivery of guest laundry. Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed. Count and verify all items as per the laundry and dry cleaning lists and record collection and deliv More...

Inputs all Guests, Engineering, Housekeeping, etc. requests promptly and accurately into the QEMS rapid response system Monitors all calls that are in queue and answers appropriately. Co-ordinates and assigns by dispatching work orders to the appropriate department and staff and e More...

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible ists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Re More...

Roles and responsibilities Stock Management: Receive and store housekeeping supplies in the appropriate areas, ensuring that stock levels are maintained and organized according to FLHSS&E standards. Notify the supervisor of low stock levels. Pantry Maintenance: Refill guest su More...

Roles and responsibilities Genuine service personality, with high EQ. Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred. A minimum of 1 – 3 year experience in a similar position in a 5-star hospitality company. More...

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. More...

Ensure guests receive prompt attention and personal recognition throughout their stay in the hotel, respond to guest needs and resolve any issues that may arise resulting in highest possible guest satisfaction Plan and implement the application of availability controls to those mar More...

Co-ordinate with Concierge and Guest Relations to prepare a daily guest arrival list by flight details Co-ordinate with the Chief Concierge for the number of cars needed for expected arrivals Greet guests with arrival and departure details at the airport’s arrival hall Arra More...

Roles and responsibilities Responding to guest inquiries via phone, email, or in-person, providing information about hotel services and local attractions. Assisting with reservations, cancellations, and changes to guest bookings. Coordinating with other departments to fulfill guest r More...

responsibilities such as: • Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure • Maintain effective communication with all related departments to ensure smooth service delivery • Maintain an up to date knowledge of the More...

Roles and responsibilities Room Cleaning: Thoroughly clean assigned guest rooms and suites, including making beds, cleaning bathrooms, dusting, vacuuming, and restocking amenities to meet Mandarin Oriental’s standards of cleanliness and presentation. Bathroom Maintenance: Cl More...

Summary Job Description A Concierge Supervisor plays a vital role in ensuring the success of a guest's stay by creating memorable experiences and lasting impressions. This role requires a genuine affinity for people and a collaborative approach to working with guests and fellow More...

Welcome guests upon arrival and conduct a general orientation of the Suite / Villa for the guests Act as a point of contact for the guest during their stay, assisting with any arrangements or requests of the guest Identify and anticipate guest needs and ensure personalized service More...

Commis 1 - Steward Supervisor - General Manager - Garage Restaurant - Assistant Restaurant Manager - Hostess - W Lounge - B&F Service Expert - Apprentice (Wet Deck) - W Insider Talent Coach (Guest Relations Supervisor) - Guest Experience Supervisor (Welcome Desk Talent Coach) - Welcom More...

Roles and responsibilities Job Description Genuine service personality, with high EQ. Minimum 4 years’ experience in Hospitality industry. Minimum 2 years’ experience in a Supervisory role / similar experience in a 5 star hospitality industry. Minimum of More...

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our g More...

Receive each guest call in a professional and friendly manner Maintain effective communication with all related department to ensure smooth service delivery Handle every query in a polite and courteous manner and exceed guest expectations Ensure guests are greeted by name upon More...

Provide knowledgeable, friendly, professional and efficient F&B Service to all guests ensuring maximum guest satisfaction in a manner consistent with Burj Al Arab standards. Anticipate guest needs and expectations correctly, including those with special needs, and provide appro More...

Greet guests in a professional and friendly manner, surpassing their expectations from arrival to departure. Maintain effective communication with all relevant departments to ensure seamless service delivery. Stay updated on hotel and local services, keeping abreast of any changes More...

Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an awareness of rate levels to be sold on a daily basis an More...