Food Beverage Supervisor
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Job Description
- Supervise and coordinate daily operations of the all-day dining and in-room dining (IRD) areas in the hotel's food and beverage department.
- Ensure efficient and smooth service delivery, maintaining high standards of quality and guest satisfaction.
- Monitor inventory levels and coordinate with the kitchen for timely food preparation.
- Lead and motivate a team of food and beverage staff, including servers, runners, and room service attendants.
- Conduct pre-shift briefings to communicate daily specials, promotions, and operational updates.
- Schedule and manage staff shifts to meet operational needs and maintain optimal service levels.
- Provide training to staff on service standards, menu knowledge, and guest interaction.
- Ensure a high level of customer service in all F&B outlets, addressing guest concerns promptly and professionally.
- Foster a guest-centric culture among staff, emphasizing a personalized and memorable dining experience.
- Monitor guest feedback and implement improvements to enhance overall satisfaction.
- Assist in monitoring and controlling food and beverage costs, including inventory management and wastage control.
Employment Type
Full Time
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
