Voice Of The Customer Voc Jobs in UAE

Full job description · Appointment slotting for prospective customers. · Understand the applicant requirement and provide appropriate advise / information · Documentation – scrutiny / checking and submission · Data Quality of application information submission · Biometrics – finge More...

Focal point for customer’s freight shipping requests within the industrial sector. Assist customers on status of their shipment, outstanding shipments or tracking. Manage end to end shipment life cycle liaising with all internal and external stakeholders Proactively informs More...

Deliver leasing administrative service in order to support the property management team. Making sure customers & tenants’ satisfaction is met. Assist the Property Management team in the renewal process and collection of payment. Updating the system, preparing documentat More...

Responsibilities: Loading and unloading inventory from loading docks, delivery trucks, storage areas, and production areas. Ensuring all incoming delivery matches the company purchase order. Storing cargo in assigned locations using cargo boards and pallets. Managing inventory More...

In-Depth Mall Knowledge: Stay updated on shopping center services, amenities, stores, layout, promotions for smooth information desk operations. Follow Procedures: Ensure smooth customer service desk operations under supervisor guidance, adhering to established policies and procedu More...

Respond to all customer requests for quote of Brandt equipment, spare parts and screens as assigned. Process all purchase orders for equipment, spare parts and screens as assigned. Expediting of orders within the Customer Service group. Act as a liaison with customer to resolve a More...

Responsibilities: Greeting customers and directing them to available mechanics. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. Using your knowledge of our products and services to sell or provide in-depth information about av More...

Gauge client requirements to offer the perfect solution through fruitful interaction. Provide accurate, valid and complete information by using the right methods/tools.. Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadli More...

Customer Service Officer To perform duties required on site at a consistently high service level whilst working within guidelines of Majid Al Futtaim Entertainment's policies and procedures Be available to work shifts, on weekends and public holidays as per the roster Strong c More...

• Coordinate, adhere & implement Group Risk Management & Insurance Manual, which includes gathering and compiling of updated information / declaration of underwriting details. • Draft the Request for Quotation related to insurance tenders, evaluation of insurance tender bids, to estab More...

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will have excellent communication skills a friendly and patient demeanor and a strong commitment to providing exceptional customer experiences.Responsibilities:* Answer in More...

Job Purpose Customer Service Roles The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan em More...

Develop or enhance customer journeys based on new trends/addressing key current gaps. Implement strategic projects that will elevate the customer experience across the portfolio. Coordinate and align with CXOs and dedicated CX specialist across the portfolio on key priorities and More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office. Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards ar More...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the o More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Customer Guidance & Managing Floor: Direct clients to alternative channels (Digital Channels). Ensure client have all needed docs before wasting time in waiting and taking queue. Handle the customers in a pleasant manner and escort them to the concerned staff. Problems eva More...

Location: This role will be based remotely in EMEA and Americas regions What your day will look like Your day to day duties will include: Work from your remote home office and provide technical support for employees. Provide technical onboarding support for new employees. Pro More...