Customer Service Representative
Posted on :
01-09-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Respond to all customer requests for quote of Brandt equipment, spare parts and screens as assigned.
- Process all purchase orders for equipment, spare parts and screens as assigned.
- Expediting of orders within the Customer Service group.
- Act as a liaison with customer to resolve any discrepancies or issues.
- Proactively manage customer expectations
- Responsible for all customer satisfaction from RFQ to invoice
- Review all inquiries and orders to ensure legal and export compliance.
- Communicate with all departments to ensure all functions are coordinated including inventory, accounting, logistics, etc.
- Maintain and file copies of orders according to company standards.
- Work with Quality Control to ensure that all requirements under the QMS are fulfilled.
- Process Material Return Authorizations with management approval
- Help resolve Accounts Receivable issues.
- Participate in training and development classes as assigned; Training is to be determined by the Supervisor as the need arises.
- Any other duties and tasks as assigned by supervisor or manager.
Employment Type
Full-time
Company Industry
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
