Customer Service Executive
Posted on :
17-09-2024
Employer Active
1 Vacancy
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Job Description
- Deliver leasing administrative service in order to support the property management team.
- Making sure customers & tenants’ satisfaction is met.
- Assist the Property Management team in the renewal process and collection of payment.
- Updating the system, preparing documentation for tenants and scanning
- Meet and greet all visitors to the office in a professional manner.
- Handle all incoming and outgoing emails in a timely and efficient manner always maintaining confidentiality.
- Responsible for logging information of the tenant’s renewals /New lettings /short term leases onto the Tramps System.
- Escalating complaints when necessary.
- Preparing documentations for scanning into the archive folders
- Arranging deliveries of tenancy contracts to buildings weekly
- Assist in tenant communication and tenant services on a daily basis.
- To refine and develop admin processes in the office for more organised record keeping.
- Following up pending payments, documents etc.
- Coordinating with Property managers on a day to day basis
- Coordinating with finance team for any financial dispute of tenants.
- Coordinating with the PRO to ensure that the contracts are attested with the Sharjah Municipality
Employment Type
Full-time
Company Industry
Department / Functional Area
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