Senior Customer Service Agent Jobs in Dubai

Passion for interacting with people Proficiency in Microsoft office, Excel and similar software tools. Strong communication skills The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a str More...

Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies t More...

What will I be doing? As a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, More...

The successful candidate will have a minimum of 1 year experience with Reservations OR significant experience of working in contact center OR significant Customer Service experience (1 year or more). Previous sales experience is preferred. Impeccable personal presentation, patient whe More...

Responsibilities: Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues. Complete exchanges and returns in a timely and professional manner. Help with the organization of on-site events including More...

A commitment to a sense of urgency, immediacy, and total responsiveness. Anticipate guest needs and address them in a refreshing, respectful and polite manner. Demonstrate a willingness to “go the extra mile” to exceed guest expectations. All reservations are processe More...

Be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city and be able to provide accurate information to guests. Act as an ambassador of the hotel and provide assistance to variety of requests. Expected to make what seem to be impos More...

The Core Agent is responsible for providing general information about the hotel and assisting callers. Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Processes reservations from the sales office, other hotel departments, and t More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers& More...

Responsibilities: Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues. Complete exchanges and returns in a timely and professional manner. Help with the organization of on-site events including More...

Manage and operate the hotel's telephone switchboard efficiently. Answer all incoming calls promptly and professionally, following established protocols and standards. Direct calls to the appropriate department or individual. Guest Services: Provide a warm and More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

. Proven experience in retail/services management, with a focus on sales leadership. . Strong leadership and motivational skills. . Excellent communication and interpersonal abilities. . Demonstrated ability to develop and implement successful sales strategies. Education and Exper More...

Follow-up times and waiting lists and arrange guests' appointments. Meeting customer requirements, needs and preferences. Follow up on customers' orders and take them to the dining areas. Presenting food lists and introducing the name. Greet customers when they leave. Coordina More...

What are we looking for? A Concierge at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our guests and working with other team members. To successfully fill this role, you should possess the following skills and characteristics: Previous exper More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Reservation Excellence: Crafting Memorable Stays Assist customers in selecting travel options, including accommodations and transportation, based on their preferences and budget. Make reservations for customers, checking availability on their desired travel dates. Ensure accurate More...

Maximize rooms revenue through the conversion of telephone calls into sales Be fluent in all hotel products and services Handle faxes and emails pertaining to rooms reservations Handle room reservations from tour Operators and Destination Management Companies (DMC). Handle guest q More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your schedulePerfor More...