Senior Customer Service Agent Jobs in Dubai

Responsibilities: Collaborating with department managers to determine security needs. Planning and implementing comprehensive security strategies. Controlling the security operations budget, monitoring expenses, and documenting processes. Supervising, recruiting, and training se More...

Product Areas: Owning & executing the product roadmap for Careem’s In-ride squad with end to end ownership of the in-ride user journey to drive growth while enabling success of the business Strategy & Vision: Developing the strategy and vision for the in-ride squad, w More...

Support the Room Service daily operation Provide a high quality service to guests Ensure the smooth operation of the Room Service Consistently looks for ways to enhance guest satisfaction Create an exceptional experience for our guests We Are Looking For Someone Who Ha More...

Welcome and fulfill the check-in process for Guests and group arrivals Complete the check-out process for departing guests using the hotel systems Manage, effectively and efficiently, Guest requests, inquiries, and complaints Maintain current knowledge of hotel products, services More...

Position Title: Call Center Agent JPC – 3225 Location: Dubai Language: Excellent in English & Arabic. Exclusively for UAE National Job Description Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” More...

Education: Bachelor’s degree or above. Also, Completion of customer service training programs or relevant certifications may be beneficial. Operations Warmly welcoming customers and visitors . Understanding the company’s operations and be able to assist clients by p More...

Maintain a good relationship with lenders, appraisers, home inspectors and escrow companies Represent clients in buying, selling, and renting properties Provide guidance and assist clients with pricing and marketing strategies Conduct property viewings and inspections Prepare More...

Register and room all guest arrivals according to established procedures Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system Maintain cashier float and ensure accurate daily report of all money received Cash hote More...

Responsibilities Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. Answer guest inquiries about hotel services, facilities and hours of operation. Enter reservations into the computer according to stand More...

Responsibilities: Respond to customer inquiries via live chat in a timely and professional manner Troubleshoot customer issues and provide technical support Follow up with customers to ensure their satisfaction Monitor customer feedback and provide feedback to management Mai More...

We treat you like a family. Friendly working environment and beautiful office in downtown. High commission in the market. Full Marketing support Daily Fresh leads. We pay commission immediately after closing the deal Laptop, CRM, Sim, Phone provided. Visa + Medical RERA Inhou More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Receives guests in a friendly and efficient manner. Up sells rooms to optimise revenue and achieve a high average room rate. Checks the daily arrival list / Departure list. Follows-up and verifies arrivals by updating registration cards in regard to spelling of guest’s name, More...

Position Type Non-Management Position Summary Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD More...

What will I be doing? As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Office Agent contributes to the first impressions of our Guests and More...

Demonstrate Fairmont’s brand service plus standards in all interactions. Provide a warm welcome & fond farewell to guests and assists Guests’ according to brand standards. Remain observant and respond to each Guest who approaches the Reception Desk. Is an ambassad More...

Greet every Guest that walks in and out of the Hotel through the main entrance revolving doors Make our Guests and Visitors feel warm and welcome Assist Guests with luggage Assist Guests with directions to the Front Desk, or any other area of the Hotel Welcome Guests using authe More...

Consistently offer professional, friendly and engaging service Handle guest concerns and react quickly, logging and notifying proper departments Be part of Guest Services team while ensuring all service standards are followed Attend regularly scheduled departmental meeting Balan More...

Job Scope:The Account Manager is accountable for the promotion of the company and its respective products through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs and activitie More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...