Customer Complaints Jobs in Dubai

Communicate with customers to ensure their issues are handled and resolved timely. Follow-up with customers on online and offline channels to track their experience. monitoring Internal customer’s activities, pain points collaboration for way to enhance and motivate. Identi More...

Your areas of responsibilities: Order processing via email or EDI package Planning in deliveries and following up on logistics issues Supporting accounts payable and finance department Main contact for customers, key accounts and distribution partners. Handle customer complain More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Focal point for customer’s express and ecommerce shipping requests Assist customers on status of their shipment, outstanding shipments or tracking. Manage end to end shipment life cycle liaising with all internal and external stakeholders Proactively informs customer on shi More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Listening to customer concerns and providing information, answers, or responses. Taking orders and processing billings and payments. Obtaining and correctly recording customer information. Reviewing and making changes to customer accounts. Handling customer co More...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Daily monitoring of customer complaints both Voice & Non-voice, providing support wherever needed such as attending escalations directly from the care team; reporting valuable insights and any vital or critical information or situation to relevant teams. . Collaborate with cros More...

Ensure following processing of transactions and customer requests is within TAT BPM related requests Siebel CRM related requests Monitoring monthly Department level SR escalation Monitoring of walk in Customers at center & handling any customer escalations Ensure th More...

Handle emails and chat inquiries regarding Customer orders, promos, cancellations, order modifications, and billing queries Focus on customer engagement, satisfaction, retention, and reactivation through a high level of service quality, close collaboration with operational and comm More...

Responsibilities Handle customer inquiries via phone, email, and social media platforms Provide assistance and guidance to customers regarding product selection, usage, and troubleshooting Process orders, returns, and exchanges efficiently and accurately Resolve customer comp More...

Greet customers and provide assistance in person, over the phone, or via email. Answer customer inquiries, resolve issues, and provide information about products or services. Process orders, returns, and exchanges accurately and efficiently. Maintain a high level of product knowl More...

Call Center Operations: Manage incoming calls, offering prompt and precise assistance. Address customer inquiries, provide support regarding products and services, resolve issues, coordinate with other departments, and maintain accurate records and reports. Reporting: Compile month More...

Responsibilities: Develop and execute test plans to ensure that all objectives are met. Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product. Identify and remedy defects within the production process. Recomme More...

Customer Interaction: Respond promptly to customer inquiries via phone email chat or inperson. Handle and resolve customer complaints providing appropriate solutions and alternatives. Build and maintain strong customer relationships through positive interactions. Product/Service Knowl More...

Call Center Operations: Manage incoming calls, offering prompt and precise assistance. Address customer inquiries, provide support regarding products and services, resolve issues, coordinate with other departments, and maintain accurate records and reports. Reporting: Compile month More...

Key Role Specific Accountabilities Follow the SOP pertaining to cash handling, receiving payment by cash, cheque, credit cards, vouchers, or automatic debits. Compute and record transactions ensuring 100% accuracy for all register transactions. Count and record the float before More...