Telephone Handling Jobs in UAE

To support the team members with answering the daily inquiries. To provide couching, guidelines, and education to the team members. To monitor the skillsets assignment and the workflow and the volumes. To provide the approved quality trainings and to ensure the efficiency of the More...

To attend and handle all guest requests received for internal services as per the hotel standards and procedures.To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards.To ensure that all guests enjoy their stay being offered the finest pe More...

To attend and handle all incoming and outgoing room reservation requests as per the hotel standards and procedures.To attract guests and to enhance their loyalty providing a distinctive service through communication and sales skills in order to improve the hotels image and to increase More...

Verifying, monitoring, and reviewing all hotel revenue reports and night audit reports. Ensuring that daily revenues and settlements are in balance. Summarizing revenue and settlement information in a Journal Entry format associated with the proper back office chart of account num More...

Responsibilities Receive incoming calls, identify caller needs and direct to the appropriate extensions. Handling incoming and outgoing faxes, copies, scans, all necessary documents. Receiving visitors, customers and walk-in company representatives at the reception area, brief More...

Job Description Please note that this is not an exhaustive list of everything that needs to be done. Within this, the key responsibilities for this position are: Clearly understand the concept of guest services center being the one point of contact for guests. Ensure adherence More...

Full job description Using the University telephone system, receive, make and direct all internal, local calls and international calls (upon approval of the management) and divert messages to the appropriate University individual or office. Update the campus telephone directory on a r More...

Roles and responsibilities Maintaining, updating, filing and processing all documentation in coordination with the doctors to consolidate and establish proper recall and filing systems. Responsible for organising and convening medical boards, general meetings. Oversee assigned ar More...

About The Role Reservation Agent is responsible for handling room reservations, providing information about the hotel’s facilities and services, and ensuring a seamless booking process to maximize guest satisfaction and revenue. What You Will Do The Core Agent is respons More...

Roles and responsibilities The Executive Assistant will have a broad set of responsibilities that range from supporting the Senior Leadership Team, to supporting the day-to-day operations of the larger School Leadership team. This position requires exceptional organizational skills, More...

To greet visitors and patients, determine their needs and guide them accordingly. To answer queries and to provide information directly to the person or on the telephone. To carry out relevant tasks & assignments as required and requested by immediate supervisor/management. M More...

Ensure team consistently answer and direct all external incoming telephone calls following Jumeirah Groups telephone etiquette To be responsible for guest room telephones, back of house telephones and Dect System or similar internal communicating system liaising with IT regarding t More...

About the Job: An opportunity has arisen for a Guest Services Manager to join our Concierge Team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Oversee the operation of luggage and parcel deliveries during check-in, check-out, and throughout the More...

Job Description JOB DESCRIPTION We are an exceptionally unique brand that offers more than just a product; we provide an unparalleled experience that aims to create lasting impressions in the hospitality industry. We work with people we enjoy, traveling and having fun with. This is More...

What will I be doing? As a Telephone Operator, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Telephone Operator co More...

Company Description A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. Job Description Reporting to the Clus More...

Roles and responsibilities Devising and maintaining office systems, including data management, filing etc. Maintaining confidentiality of all sensitive or proprietary information Responsible for overall administrative tasks and for providing and supporting to clients or dealers/a More...

Roles and responsibilities Check the reservation system and in-house guest information for the next meal period. Notify the supervisor of any large group bookings or any reservations with special request, VIP etc.. Distribute reservations among all servers equally, informing them More...

Call Center Agent Job Description Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: Handle inbo More...

Attend review of daily event sheet with Concierge Supervisor. Be knowledgeable about hotel facilities, updated on activities, promotions, and happenings in the hotel/city to provide accurate information. Ensure that the front entrance and Bell Desk are manned continuously, and dri More...