Telephone Handling Jobs in UAE

Welcome guests in a warm and friendly manner, ascertain their dining needs. Seat guests and manage the seating chart and monitors restaurant activity to determine seating and dining flow. Respond to guest inquiries and requests in a timely, friendly, and efficient manner. Perform More...

Has a good presence with arriving customers and able to serve hotel guests and members according to the sequence of service. Has a full understanding of the sequence of service and their role within these standards. Can handle complaints and feedback from customers in a calm and p More...

Welcome guests in a warm and friendly manner, ascertain their dining needs. Seat guests and manage the seating chart and monitors restaurant activity to determine seating and dining flow. Respond to guest inquiries and requests in a timely, friendly, and efficient manner. Perform More...

Roles and responsibilities Greet and welcome guests in a professional and friendly manner, ensuring a positive first impression. Answer and direct telephone calls, take messages and provide information as needed. Manage and maintain a clean and organized reception area, ensuring it More...

Check in the arriving guests and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. Ensure that LQA results are above 85%. Upon check-in, register guests and assign rooms. Accommodate special req More...

Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. Ensure that LQA results are above 85%. Upon check in, register guest and assign rooms. Accommodate special reque More...

Assess local market conditions and identify current and prospective sales opportunities. Direct all operational aspects including Delivery, client service, human resources, administration, and sales. Develop forecasts, financial objectives, and business plans Meet goals and metrics More...

Responsibilities Greet and welcome all guests and visitors with a friendly and professional demeanor. Answer incoming telephone calls and direct them appropriately. Maintain a clean and organized front desk area, ensuring that it is well-stocked with necessary supplies. Sched More...

Roles and responsibilities 1. Customer Service Excellence Friendly and Welcoming Attitude: A hostess must greet each guest warmly and with enthusiasm, making them feel welcomed from the moment they arrive. Strong Communication: Excellent verbal communication skills are essential More...

Roles and responsibilities Act as a hotel “ambassador” at all times. Deliver luggage to the guest room within 7 minutes. Ability to exert physical effort in placing, removing and transporting guest luggage. Deliver messages, packages and facsimiles within 7 minutes o More...

To oversee the Laundry operations ensuring that the hotel standards and procedures are fully known and followed.To oversee outsourced laundry contracts for quality and standard procedures.To ensure all the equipment utilized in the laundry is well setup and maintained and the related More...

What you will do: Conduct regular assessments to identify training needs for Emiratis and identify skill gaps Analyse performance metrics and feedback to determine specific areas for improvement Design and deliver comprehensive induction programs to equip new employees with th More...

About The Job An opportunity has arisen for a Reservations Agent role to join the Rooms Reservations Team at Jumeirah Gulf of Bahrain Resort & Spa Family. The main purpose of this position to maximize rooms revenue and profit through pro-active selling techniques and referral a More...

1. Efficient and courteous handling of telephone calls, provide necessary information / guidance to caller and transfer the call to the relevant person, take careful and legible messages where required. 2. Log all incoming calls and ensure that any requests for call backs are actione More...

Receive restaurant reservations and ensure maximum up selling Prepare reservation update daily Ensure that Guest Comment Cards data are being recorded Regularly send HTML and other promotional materials to the database Update regularly the Food & Beverage database Handle te More...

To provide a personal service to all Club Millesime guests fully aware and following the hotel standards and procedures.To provide uncompromising levels of cleanliness and abide to all health and safety regulations of Dubai municipality and other hotel requirements.To use appropriate More...

Job Description Job Responsibilities Please see the attached Job Description and Person Specification for full details on what this role entails, Person Specification Experience Essential Experience of working in a busy, customer service focussed environment; dealing with custo More...

Efficiently carry-out services provided at the Front Desk including welcoming and check-in/check-out of guests, attending to their requests and queries, taking and relaying messages and other related operational concerns. Take/relay endorsement from/to previous/next shift, follow u More...

To support the team members with answering the daily inquiries. To provide couching, guidelines, and education to the team members. To monitor the skillsets assignment and the workflow and the volumes. To provide the approved quality trainings and to ensure the efficiency of the More...

Conduct diverse administrative activities for the department, managing calendars, scheduling appointments, and coordinating meetings with proficiency. Offer exceptional support, handling telephone inquiries, resolving visitor concerns, and overseeing correspondence in a timely and More...