Service Level Agreements Jobs in UAE

We are looking for a Call Center Team Leader to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance ensure KPIs are met and maintain a high standard of customer interaction and satisfaction.The...

The Senior Technical Manager IT Operations is a pivotal role within our organization tasked with overseeing and managing all aspects of our IT operations department (NOC). This position requires a strategic and experienced professional who can lead a diverse team ensure the seamless operation of IT...

Purpose for this role:To plan and execute marketing deliverables for the Zayed Sustainability Prize (ZSP) in line with Prizeneeds and the overall strategy of marketing and corporate communications in order to ensure thatall deliverables are in line with the prize objectives and the brand.Key Respons...

The Service Desk Engineers primary responsibility is to ensure the timely resolution of incidents and service requests that are raised by users or monitoring systems. They are responsible for handling all Level 1 support requests routing Level 2/3 requests to the appropriate departments ensuring tha...

Date Posted:Country: United Arab EmiratesLocation: 3rd Floor Office# 304 Al Montazah Tower Khalidiya Street Al Bateen W10 Abu Dhabi P.O Box 3467Role Overview:The role holder is responsible for carrying out service field activities (preventive maintenance call back attendance planned/unplanned repair...

At Amazon we strive to be earths most customercentric company where people can find and discover anything they want to buy online. We hire the worlds brightest minds offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built...

Job Title: Resources Manager - Project Coordination Department: Technical / Services Delivery / Project Management Industry: Cybersecurity Distribution Location: Dubai - UAE Employment Type: Full-TimePosition Summary:We are seeking a detail-oriented and strategic Resources Manager to oversee the eff...

The role is responsible for managing of credit limits relating to credit facilities and guiding the team members in the daytoday transactions with respect to limit encoding & control. Further he/she is responsible for ensuring that the team complies with the approved terms and adheres to policies pr...

PermanentWork location : Abu DhabiSalary: 10000 AED Job Summary We are seeking an experienced Catering Supervisor with a strong ADNOC background to manage and oversee catering and facility operations for large-scale projects. The ideal candidate will have a minimum of 10 years of experience in the...

Position: Legal OfficerWork Location : Abu DhabiImmediate JoiningMust be Available in UAE Job Summary The Legal Officer will be responsible for providing comprehensive legal support and advice to Al Sahraa Recruitment Services ensuring compliance with all applicable UAE laws and regulations with a p...

Your Team ResponsibilitiesThe Middle East Index Client Coverage team based in DIFC in Dubai is responsible for driving MSCIs Index business across the GCC region including sovereign wealth funds central banks pension funds asset managers asset owners hedge funds exchanges and key financial intermedi...

Overview We are seeking a highly skilled VIP Client Manager with strong expertise in cryptocurrency markets and trading to manage and grow relationships with our high-value clients. This role requires deep knowledge of crypto trading strategies market dynamics and digital asset management to provide...

Job Purpose:To support the growth and maintenance of large account portfolios and sensitive client relationships for assigned portfolio in the PCG segment; improve service quality levels and drive the day-to-day activities and client interactions to ensure that the teams objectives are constantly me...

DescriptionPOSITION SUMMARYCommunicate with Facilities support staff and customers to understand customer requirements in order to ensure services delivered are as requested. Plan and coordinate equipment installations moves additions changes and system enhancements to improve reliability/performanc...

Company:MarshDescription:HelloTo complete the recruitment process please click the Apply button.You will be prompted to provide consent for personal data processing and create your profile in Workday our internal HR system.This will involve entering some basic information and uploading your CV.If yo...

AWS have an exciting Data Center Technician opportunity in Dubai available for a UAE national with family book. AWS are committed to contributing towards the UAEs goal of employing 75000 Emiratis in the private sector and Ministerial Resolution No.279.AWS Infrastructure Services owns the design plan...

Job Description:Key Responsibilities: Service Delivery Management:Oversee the end-to-end delivery of ServiceNow solutions and services ensuring they are delivered on time within scope and within budget.Manage and lead the ServiceNow delivery team including developers administrators and business anal...

Location: Dubai UAE Work Model:HybridAbout the Skuad AcquisitionBack in August 2024 Payoneer acquired Skuad. Skuads expertise enables businesses across more than 160 countries to manage international payroll remote onboarding and regulatory compliance with ease. This acquisition strengthens Payonee...

Overall objectives To ensure end-to-end visibility of application health performance and user experience across critical business services.To implement and manage modern APM tools that support real-time insights transaction tracing and deep diagnostics of application behaviour.To support performance...

To act as the subject matter expert for the financing work streams of renewable energy and green hydrogen projects (across verticals including greenfield and M&A) and to undertake financial modelling and financial reporting for projects.Responsibilities :Construct maintain review and operate complex...