ADIB Group

DescriptionRole : Fraud case Assessment and Response AnalystLocation : Abu DhabiRole Purpose:The role of Fraud Case Assessment & Response Analyst is to execute the initial investigation of the potential fraud cases within ADIB. He is responsible for assessing reported incidents identi

DescriptionRole : Fraud case Assessment and Response AnalystLocation : Abu DhabiRole Purpose:The role of Fraud Case Assessment & Response Analyst is to execute the initial investigation of the potential fraud cases within ADIB. He is responsible for assessing reported incidents identi

DescriptionRole : Customer Support SpecialistLocation : RB- Dubai Region Role Purpose:Customer Support Specialist role focus on providing exceptional Customer Service identify and meeting customer needs and contribution to the overall success of ADIB Branch. This role is a combination

DescriptionRole : Customer Support SpecialistLocation : RB- Dubai Region Role Purpose:Customer Support Specialist role focus on providing exceptional Customer Service identify and meeting customer needs and contribution to the overall success of ADIB Branch. This role is a combination

DescriptionRole : Sales Coordinator-Home Finance (Outsource)Location : Abu Dhabi Role Purpose: Liaise with respective department to ensure TAT is maintained as per HF Policy for internal unit coordination.Maintain MIS to ensure 100% Service Quality.Manage leads and LMS system and rel

DescriptionRole : Sales Coordinator-Home Finance (Outsource)Location : Abu Dhabi Role Purpose: Liaise with respective department to ensure TAT is maintained as per HF Policy for internal unit coordination.Maintain MIS to ensure 100% Service Quality.Manage leads and LMS system and rel

DescriptionRole: Risk Control Analyst Location: RAK / AUH Role Purpose:The Risk Control Analyst role involves conducting checks and making/receiving calls to customers regarding high-risk changes or transactions carried out on their account(s).This position

DescriptionRole: Risk Control Analyst Location: RAK / AUH Role Purpose:The Risk Control Analyst role involves conducting checks and making/receiving calls to customers regarding high-risk changes or transactions carried out on their account(s).This position

DescriptionRole : Associate Relationship ManagerLocation : DubaiRole Purpose: To manage a portfolio of small to medium-sized clients and actively source new-to-bank customers within the defined non-for-profit organizations segment delivering end-to-end relationship support (account on

DescriptionRole : Associate Relationship ManagerLocation : DubaiRole Purpose: To manage a portfolio of small to medium-sized clients and actively source new-to-bank customers within the defined non-for-profit organizations segment delivering end-to-end relationship support (account on

DescriptionRole : Customer Services OfficerLocation : Abu DhabiRole Purpose:Deliver Excellent customer service in accordance with agreed standards Key Accountabilities of the role Opening and closing applicant on time.Ensure proper implementation and follow up with timely.Prepare f

DescriptionRole : Customer Services OfficerLocation : Abu DhabiRole Purpose:Deliver Excellent customer service in accordance with agreed standards Key Accountabilities of the role Opening and closing applicant on time.Ensure proper implementation and follow up with timely.Prepare f

DescriptionRole: Customer Support Specialist - Branches Location: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilitie

DescriptionRole: Customer Support Specialist - Branches Location: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilitie

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills

DescriptionRole: Teller - FloaterLocation: AbuDhabi Role Purpose:Delivering quality teller service to customers via accurate and efficient processing while projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the roleProcessing of all teller counte

DescriptionRole: Teller - FloaterLocation: AbuDhabi Role Purpose:Delivering quality teller service to customers via accurate and efficient processing while projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the roleProcessing of all teller counte

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and en

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and en

DescriptionRole: Customer Service Officer Location: Abu DhabiRole Purpose:Deliver excellent customer service in accordance with agreed standards.Key Accountabilities of the role:Responsible to close customer complaints and ensure that customer is satisfied with the service

DescriptionRole: Customer Service Officer Location: Abu DhabiRole Purpose:Deliver excellent customer service in accordance with agreed standards.Key Accountabilities of the role:Responsible to close customer complaints and ensure that customer is satisfied with the service

DescriptionRole: Customer Service RepresentativeLocation: ADIB HQ Abu Dhabi Role Purpose:To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIBs professional

DescriptionRole: Customer Service RepresentativeLocation: ADIB HQ Abu Dhabi Role Purpose:To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIBs professional

DescriptionRole: Portfolio Risk AnalystLocation: Abu Dhabi Role purpose:This is a Risk Analyst role within Enterprise Risk Management and the following skill sets are essential for success in this position:Data analysis and visualization.Assist in preparing risk dashboards and risk re

DescriptionRole: Portfolio Risk AnalystLocation: Abu Dhabi Role purpose:This is a Risk Analyst role within Enterprise Risk Management and the following skill sets are essential for success in this position:Data analysis and visualization.Assist in preparing risk dashboards and risk re

DescriptionRole : Area Manager- Business Liabilities & Cash ManagementLocation : DubaiRole Purpose: Play a pivotal role in driving success by leading an area and a team of relationship managers and assistant relationship managers. Your responsibilities encompass overseeing their perf

DescriptionRole : Area Manager- Business Liabilities & Cash ManagementLocation : DubaiRole Purpose: Play a pivotal role in driving success by leading an area and a team of relationship managers and assistant relationship managers. Your responsibilities encompass overseeing their perf

DescriptionRole : Collection SpecialistLocation : Al AinRole Purpose: Collection Specialistis responsible to performassigned role relating tothecollection ofofficialfunds from the ADIB customers in coordination with the collection team leader collection manager.. His duties is to revi

DescriptionRole : Collection SpecialistLocation : Al AinRole Purpose: Collection Specialistis responsible to performassigned role relating tothecollection ofofficialfunds from the ADIB customers in coordination with the collection team leader collection manager.. His duties is to revi

DescriptionRole : Retail Business Control OfficerLocation : Abu DhabiRole Purpose: Overseeing and ensuring the effective governance and compliance of retail banking operations. This role ensures that the retail banking division adheres to regulatory requirements internal policies and

DescriptionRole : Retail Business Control OfficerLocation : Abu DhabiRole Purpose: Overseeing and ensuring the effective governance and compliance of retail banking operations. This role ensures that the retail banking division adheres to regulatory requirements internal policies and

DescriptionRole : Associate Relationship ManagerLocation : Abu Dhabi Role Purpose:To manage a portfolio of small to medium-sized clients and actively source new-to-bank customers within the defined non-for-profit organizations segment delivering end-to-end relationship support (accoun

DescriptionRole : Associate Relationship ManagerLocation : Abu Dhabi Role Purpose:To manage a portfolio of small to medium-sized clients and actively source new-to-bank customers within the defined non-for-profit organizations segment delivering end-to-end relationship support (accoun

DescriptionRole : Associate Manager- Customer Service & Digital SolutionsLocation : DubaiRole Purpose: The Associate Manager Customer Service & Digital Solutions supports the delivery of high-quality service operations within Community Banking with a dual focus on customer service go

DescriptionRole : Associate Manager- Customer Service & Digital SolutionsLocation : DubaiRole Purpose: The Associate Manager Customer Service & Digital Solutions supports the delivery of high-quality service operations within Community Banking with a dual focus on customer service go

DescriptionRole : Business Support OfficerLocation : Abu DhabiRole Purpose: In-charge of the risk and control environment ensuring mitigation of risks associated with business conduct and smooth and effective running of the business activity.Responsible for BORM activities within the

DescriptionRole : Business Support OfficerLocation : Abu DhabiRole Purpose: In-charge of the risk and control environment ensuring mitigation of risks associated with business conduct and smooth and effective running of the business activity.Responsible for BORM activities within the

DescriptionRole : Operations SupervisorLocation : DubaiRole Purpose:Assist the unit manager to ensure smooth run of all operational activities related to VISA Direct product (Cards Wallets & Accounts)Ensure defined operational processes are followed as per agreed Policies and Procedur

DescriptionRole : Operations SupervisorLocation : DubaiRole Purpose:Assist the unit manager to ensure smooth run of all operational activities related to VISA Direct product (Cards Wallets & Accounts)Ensure defined operational processes are followed as per agreed Policies and Procedur