ADIB Group

DescriptionRole: Facilities Management & Administration SpecialistLocation: Al AinThis position is for UAE Nationals only.Role Purpose:The FM&A Specialist is responsible for managing and coordinating all Facilities Management & Administration (FM&A) operations at the ADIB Center of Ex

DescriptionRole: Facilities Management & Administration SpecialistLocation: Al AinThis position is for UAE Nationals only.Role Purpose:The FM&A Specialist is responsible for managing and coordinating all Facilities Management & Administration (FM&A) operations at the ADIB Center of Ex

DescriptionRole : Customer Services OfficerLocation : Abu DhabiRole Purpose:Deliver Excellent customer service in accordance with agreed standards Key Accountabilities of the role Opening and closing applicant on time.Ensure proper implementation and follow up with timely.Prepare f

DescriptionRole : Customer Services OfficerLocation : Abu DhabiRole Purpose:Deliver Excellent customer service in accordance with agreed standards Key Accountabilities of the role Opening and closing applicant on time.Ensure proper implementation and follow up with timely.Prepare f

DescriptionRole : Associate Relationship ManagerLocation : DubaiRole Purpose: To manage a portfolio of small to medium-sized clients and actively source new-to-bank customers within the defined non-for-profit organizations segment delivering end-to-end relationship support (account on

DescriptionRole : Associate Relationship ManagerLocation : DubaiRole Purpose: To manage a portfolio of small to medium-sized clients and actively source new-to-bank customers within the defined non-for-profit organizations segment delivering end-to-end relationship support (account on

DescriptionRole: Customer Support Specialist - Branches Location: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilitie

DescriptionRole: Customer Support Specialist - Branches Location: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilitie

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills

DescriptionRole: Teller - FloaterLocation: AbuDhabi Role Purpose:Delivering quality teller service to customers via accurate and efficient processing while projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the roleProcessing of all teller counte

DescriptionRole: Teller - FloaterLocation: AbuDhabi Role Purpose:Delivering quality teller service to customers via accurate and efficient processing while projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the roleProcessing of all teller counte

DescriptionRole: Customer Service Officer Location: Abu DhabiRole Purpose:Deliver excellent customer service in accordance with agreed standards.Key Accountabilities of the role:Responsible to close customer complaints and ensure that customer is satisfied with the service

DescriptionRole: Customer Service Officer Location: Abu DhabiRole Purpose:Deliver excellent customer service in accordance with agreed standards.Key Accountabilities of the role:Responsible to close customer complaints and ensure that customer is satisfied with the service

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and en

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and en

DescriptionRole: Customer Service RepresentativeLocation: ADIB HQ Abu Dhabi Role Purpose:To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIBs professional

DescriptionRole: Customer Service RepresentativeLocation: ADIB HQ Abu Dhabi Role Purpose:To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIBs professional

DescriptionRole: ReceptionistLocation: Al Ain UAERole purpose:Interact with customers/clients to provide and process information in response to inquiries concerns and requests about products and services.Attend to visitors and assist with their purpose of visit.This position is for UA

DescriptionRole: ReceptionistLocation: Al Ain UAERole purpose:Interact with customers/clients to provide and process information in response to inquiries concerns and requests about products and services.Attend to visitors and assist with their purpose of visit.This position is for UA

DescriptionRole :Payment ProcessorLocation : Abu Dhabi KEY METRICS:Invoice Payment Error Rate: <1% of invoice volumesExpenses Booking Error Rate: <1% of invoice volumesInvoice Processing TAT: < 5 working daysQuery Response TAT: < 5 working daysKey Accountabilities of the role 1-Paymen

DescriptionRole :Payment ProcessorLocation : Abu Dhabi KEY METRICS:Invoice Payment Error Rate: <1% of invoice volumesExpenses Booking Error Rate: <1% of invoice volumesInvoice Processing TAT: < 5 working daysQuery Response TAT: < 5 working daysKey Accountabilities of the role 1-Paymen

DescriptionRole : Customer Relationship Officer BufferLocation : AUH Central Region Role Purpose: Managing products and service function to ensure the delivery of quality service to customers while projecting the warm image of ADIB maintenance of operational controls and continuous

DescriptionRole : Customer Relationship Officer BufferLocation : AUH Central Region Role Purpose: Managing products and service function to ensure the delivery of quality service to customers while projecting the warm image of ADIB maintenance of operational controls and continuous

DescriptionRole: Wealth Adoption SpecialistLocation: Abu DhabiRole Purpose:Member of the Wealth Management Platforms and Capabilities team responsible for increasing customer awareness activation and adoption of Wealth products and digital platforms. The role provides customer support

DescriptionRole: Wealth Adoption SpecialistLocation: Abu DhabiRole Purpose:Member of the Wealth Management Platforms and Capabilities team responsible for increasing customer awareness activation and adoption of Wealth products and digital platforms. The role provides customer support

DescriptionRole: Associate Analyst - Fraud Risk ManagementLocation: Sharjah UAEThis position is for fresh graduates UAE Nationals only.Role purpose:Support Fraud Risk Management in improving fraud detection prevention sampling verification monitoring and control effectiveness through

DescriptionRole: Associate Analyst - Fraud Risk ManagementLocation: Sharjah UAEThis position is for fresh graduates UAE Nationals only.Role purpose:Support Fraud Risk Management in improving fraud detection prevention sampling verification monitoring and control effectiveness through

DescriptionRole: Manager - Credit ControlLocation: Abu DhabiRole Purpose:The position acts as the last filter in the limit approval process where the exposures undertaken by the Bank of its customers are being reviewed and scrutinized for its adequacy /correctness in terms of approval

DescriptionRole: Manager - Credit ControlLocation: Abu DhabiRole Purpose:The position acts as the last filter in the limit approval process where the exposures undertaken by the Bank of its customers are being reviewed and scrutinized for its adequacy /correctness in terms of approval

DescriptionRole: Associate Analyst- Model Risk ManagementLocation: Abu DhabiThis position is for fresh graduates UAE Nationals only.Role purpose:The role supports the Model Risk Management and AI Risk team in day-to-day activities covering model governance AI risk governance independe

DescriptionRole: Associate Analyst- Model Risk ManagementLocation: Abu DhabiThis position is for fresh graduates UAE Nationals only.Role purpose:The role supports the Model Risk Management and AI Risk team in day-to-day activities covering model governance AI risk governance independe

DescriptionRole: Agency Supervisor - RecoveryRole Purpose:Agency Supervisor is responsible to manage the external collection agencies which monitoring and coaching on daily workflow and performance. Agency Supervisor ensures customer communications adheres to customer expectations and

DescriptionRole: Agency Supervisor - RecoveryRole Purpose:Agency Supervisor is responsible to manage the external collection agencies which monitoring and coaching on daily workflow and performance. Agency Supervisor ensures customer communications adheres to customer expectations and

DescriptionRole: Payroll Associate - CROLocation: Abu DhabiThis position is for fresh graduates UAE Nationals only.Role purpose:Managing products and service function to ensure the delivery of quality service to Staff while projecting the warm image of ADIB maintenance of operational

DescriptionRole: Payroll Associate - CROLocation: Abu DhabiThis position is for fresh graduates UAE Nationals only.Role purpose:Managing products and service function to ensure the delivery of quality service to Staff while projecting the warm image of ADIB maintenance of operational

DescriptionRole: Associate Product Officer Liabilities ( UAE National ) Location: Abu DhabiROLE PURPOSE:To support Department / Unit Head in leading and managing the performance of existing products as well as launching new products.This role must support new projects

DescriptionRole: Associate Product Officer Liabilities ( UAE National ) Location: Abu DhabiROLE PURPOSE:To support Department / Unit Head in leading and managing the performance of existing products as well as launching new products.This role must support new projects

DescriptionRole : Associate Manager- Customer Service & Digital SolutionsLocation : DubaiRole Purpose: The Associate Manager Customer Service & Digital Solutions supports the delivery of high-quality service operations within Community Banking with a dual focus on customer service go

DescriptionRole : Associate Manager- Customer Service & Digital SolutionsLocation : DubaiRole Purpose: The Associate Manager Customer Service & Digital Solutions supports the delivery of high-quality service operations within Community Banking with a dual focus on customer service go