Service Level Agreements Jobs in UAE

JOB PURPOSE: This role is primarily responsible for attending and resolving customer queries with high degree of efficiency thereby enhancing customers experience with FAB.  Deliver timely service to internal and external customers in adherence to the policies and procedures.KEY ACCOUNTABILITIES: Po...

Job Title: Customer Support RepresentativeLocation: Dubai Experience Required: 13 Years Role OverviewThe Customer Support Representative will be the first point of contact for customers ensuring exceptional service by addressing inquiries resolving complaints and providing accurate information regar...

JOB PURPOSE: To support Relationship Management Teams by providing operational services and support to their clientele allowing them to focus on business growth and building new relationships for the bank.KEY ACCOUNTABILITIES: Follow all relevant departmental policies processes standard operating pr...

We are looking for an experienced and client-focused Manager Client Advice to lead the delivery of strategic advisory services and relationship management for our clients. The ideal candidate will be responsible for providing tailored solutions building long-term client relationships and overseeing...

JOB PURPOSE: To support Relationship Management Teams by providing operational services and support to their clientele allowing them to focus on business growth and building new relationships for the bank. KEY ACCOUNTABILITIES: Follow all relevant departmental policies processes standard operating p...

Relationship Manager - Commercial Mortgages Location: DubaiRole Overview: (Experience level 4-15 years) As a Relationship Manager for Commercial Mortgages at Yubi you will be responsible for sourcing and managing new business volumes focused on secured loans such as Commercial Mortgage Loans Loan ag...

DescriptionRole: Senior Product Manager - Home FinanceLocation: Abu DhabiRole Purpose:To lead and manage the performance of Home Finance and real estate in generals products as per the banks strategy. The BD will implement strategy through the management of product financials parameters process busi...

Location: Onsite UAE About Idenfo Idenfo is redefining how the world fights financial crime. We deliver next-gen KYC AML and digital onboarding solutions for banks FinTechs and regulated businesses. Powered by AI biometrics and real-time compliance screening our SaaS platform makes onboarding faster...

Job Location: On-Site UAE About Idenfo Idenfo is redefining how the world fights financial crime. We deliver next-gen KYC AML and digital onboarding solutions for banks FinTechs and regulated businesses. Powered by AI biometrics and real-time compliance screening our SaaS platform makes onboarding f...

Join our team as a Client Services Coordinator to ensure smooth communication between clients and departments assist with inquiries and support client needs.Salary: 3000 AEDSubmit your CV to 971-

Help Desk TechnicianJoin our team as a Help Desk Technician to respond to user inquiries resolve technical problems and support system functionality in a timely manner.Salary: 3000 AEDApply now: 971-

To lead/supervise individual development and value creation internal audit engagements as part of the total internal audit plan in order to contribute to providing reasonable assurance that Masdars internal controls promote efficiency effectiveness and reduce the risk of loss as well as help ensure...

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and enhanced customer...

The Assistant Procurement Manager plays a key role in supporting the procurement and purchasing functions within the hotel. This role is responsible for sourcing negotiating and purchasing goods and services required for daily hotel operations including F&B supplies housekeeping items maintenance ma...

The role is responsible for managing of credit limits relating to credit facilities and guiding the team members in the day-to-day transactions with respect to limit encoding & control. Further he/she is responsible for ensuring that the team complies with the approved terms and adheres to policies...

Key Accountabilities : Contribute to and ensure successful project development as per approved budget. Prepare and submit project cost estimates and appraisal report. Scope and appraise projects taking into consideration technology innovation Ensure the preparation of project execution plans RP& EPC...

Were looking for a Contracts Excellence Manager to shape and elevate our global contract management approach driving improved financial performance smarter commercial decisions and best-in-class service offerings.This is a high impact strategic role where youll partner across regions and functions t...

In alignment with UAE and international Anti-Money Laundering (AML) regulations First Abu Dhabi Bank (FAB) is required to conduct Know-Your-Client (KYC) reviews for all new clients and perform periodic reviews for existing ones.The AVP International will lead and manage the newly established Asia K...

The Manager Client Services is responsible for assisting the Elite Banking business segments with daily operational matters as well as providing high level of customer service to new and existing clients.The Manager Client Services will be embedded with the Sales Team however they are independent fr...

As Nexus Solutions continues to expand its corporate and licensing services we are seeking a motivated and detail-oriented Corporate Services Specialist to support the Corporate Services and Licensing Department.This role is responsible for the administration of a portfolio of international client e...