Senior Service Manager Heavy Trucks
Job Summary
Who we are
Founded in 1978 Al Marwan Group is a diversified organization serving the construction heavy machinery Oil & Gas real estate developments and Hospitality sectors across the GCC. The Group operates through multiple business units and subsidiaries delivering integrated solutions supported by strong operational expertise and a well-established regional presence.
Job Summary
Lead and manage the heavy truck service operations ensuring excellent after-sales support customer satisfaction and smooth service processes.
Key Responsibilities
The key duties and responsibilities of the Senior Service Manager include but are not limited to:
Oversee the service team to deliver high-quality support to clients.
Coordinate service schedules and ensure timely resolution of issues.
Build and maintain strong relationships with customers.
Monitor service performance and implement improvements.
Required Skills & Qualifications
Proven experience in heavy truck or commercial vehicle service management.
Strong leadership and team management skills.
Excellent customer service and problem-solving abilities.
Technical knowledge of heavy truck systems preferred.
About Company
3500 employees
Founded in 1978, Al Marwan is dedicated to serving customers in the construction, machinery, and real estate industries across the GCC.