JOB PURPOSE:
- Role holder is assigned to achieve growth and sales targets by successfully managing third party vendor relationships.
- Oversee and guide third-party sales teams to ensure the achievement of personal loan & credit card targets with strong emphasis on maintaining a customer-centric approach. Monitor performance and ensure all sales efforts align with FAB standards and regulations.
ACCOUNTABILITIES:
Supervision of Subordinates:
- To guide the sales force on policies product features & benefits (conventional & Islamic products) fraud risk code of conduct etc.
- To liaise the cross functional teams incl credit unit.
- Work with Ops Risk & Fraud Risk Team to mitigate risk on program
- Ensure high service levels with companies & internal staff and manage customer complaints within TAT
- Train new sales force on FAB products process & policy
- Preparing newsletter on each company monthly
- Conduct daily meetings with sales team & drive cards productivity
- Work with company owners Sales Managers Team Leaders & sales staff to drive business
- Roll out sales contests to motivate staff & achieve targets
- Set up kiosks in various strategic companies & enhance business
- To ensure quality by monitoring customer recordings on a regular basis
- List companies to generate bulk business for closure by sales staff
- Drive the sales force & generate business from listed companies
- Review Business MIS & share trends with company & staff
- Reduce application returns ensure high approval rates on applications etc
Job Specific Accountabilities:
- Sales Target by Region multi product
- Performance monitoring and Team management
- Customer Satisfaction
- Compliance and standards
Qualifications :
Minimum Qualification
- Bachelors degree in business administration Finance Banking or a related major field of study.
- Minimum 3 years experience in Retail Banking Credit Cards & Loans Sales preferred
Minimum Experience
- Good Product knowledge.
- Excellent communication skills.
- Good understanding of banking industry trends in the local market.
- Good market awareness of product range and pricing.
- Good analytical skills.
Remote Work :
No
Employment Type :
Full-time