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You will be updated with latest job alerts via emailJOB PURPOSE
To conduct business analysis and assist in implementing technology solutions in an efficient way by determining the requirements and communicating them clearly to stakeholders.
Be a Technology advisor and subject matter expert on Consumer (Retail) Channel Banking Internet Banking Mobile banking SMS banking Wearable banking platforms that support digital transformation.
Establish trusted partnerships with Business Product Owners Operations and processing teams Vendors Technology and other internal teams.
KEY ACCOUNTABILITIES:
Generic Accountability
Seconded from Business on need basis; Coexists along with PO only in small & large initiatives for administrative support
Perform business analysis enhancements and changes
Assist in developing business and operational processes and to participate in the developing system training artefacts
Defines service value chains and detailed processes
Articulates functional / nonfunctional requirements
JOB CONTEXT
(Specific accountabilities unique for the role which are not covered in Section 4)
Specific Accountability
Convert specified and unspecified business needs to technology specifications
Articulate current and future capabilities clearly and confidently to business and technology stakeholders.
Understanding of business and technical architecture system features and ability to apply this knowledge in projects.
Conceptualize & review solutions for the requirements raised by business teams and coordinate with required stakeholders for delivery.
Participate in all project related activities with regards to requirements gathering planning implementation as well as system & user acceptance testing GO LIVE and post production support.
Support the Program/project managers and Product Owner in driving the project delivery and meeting business objectives.
Relentlessly be the voice of business and customer while driving technology led business solutions.
Conduct end user training and ensuring the required knowledge transfer to key team members is set in place.
8. QUALIFICATIONS & EXPERIENCE:
Minimum Qualification
Bachelors degree in related discipline.
Minimum Experience
710 years of Experience as a BA preferably in BFS domain
Working Knowledge of relevant Microsoft applications including Excel Powerpoint Visio
Experience with customerfacing digital channels like Internet and Mobile banking applications
Proficient experience with data visualization
Proven capabilities in project and usertesting management
Proficient technical writing capabilities
Proven analytical abilities
Handson experience generating process documentation and reports
Proficiency in Statistical languages statistical software is good to have
Extensive analytical capability with use of tools
Experience in business change through analytical skills
Knowledge of Agile product ownership practice
Remote Work :
No
Full Time