Director of Sales

Sales & Distribution

• Manage tour operators and luxury market agents in European markets with a strong focus on Germany, Austria Switzerland, as well as Scandinavia and the France
• Conduct daily briefing with department on current key activities
• Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel
• Survey, review and analyse competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence
• Determine the effectiveness of existing programs and develop new strategies
• Actively participates in sales presentations, property tours and customer meetings
• Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
• Participate in community and professional organizations to maintain high visibility and promote a positive image
  

Team Management

• Interview, select and recruit direct reports
• Identify and develop team members with potential
• Conduct performance review and manages performance issues that arise within the management team
• Constantly monitor team members performance, attitude and degree of professionalism
• Work with Talent & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business
• Conduct monthly departmental meetings
  

Qualifications

A minimum of 2 years of experience in a similar role with high-end luxury resort or hotel

A minimum of 2-3 years of experience with Tour operators of the European market

German or French languages a plus

Ability to develop and grow business

Demonstated leadership with 2 years of experience managing a team