IHG Hotels & Resorts

Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up Executes cash handling and banking procedures Prepare daily banking and cash flow reports Establish and instruct staff in cash security procedures Reports or deals with irr More...

Warmly greeting guests and assisting them with their needs at the pool. Enforcing pool rules and safety guidelines to ensure a secure and enjoyable environment for all guests. Performing regular checks of pool water quality and promptly reporting any maintenance issues. Distribut More...

Communicate with the Procurement Manager & prepare reports and meetings for all relevant matters. Prepare comparison on products and forward to Procurement Manager for review. Liaise with all department heads for their requirements and to advise for economical order quantities More...

Every plate has the potential to create a memory that lasts a lifetime for our guests. To deliver all this and more, we’re looking for a Commis II - Pastry with a passion for presentation, dedication to flavour and commitment to setting high standards from workspace to table and More...

Prepare all administration documents required by the Hotel sales team Attend to telephone, email enquiries in a timely manner Co-ordinate all site inspections as required Attend sales meetings as required Attend to all sales department mail and maintain a correspondence data bas More...

Craft and serve a variety of high-quality coffee and tea beverages in accordance with established recipes and standards. Ensure the consistency of flavor, presentation, and temperature of all beverages. Prepare and serve beverages promptly, maintaining an efficient and organized w More...

Creating a warm welcome for every single guest that sets the tone for their experience with us Preparing and serving drinks to a high standard as well as highlighting promotions for our guests Owning your bar – managing stock, inventory and equipment as well as keeping the s More...

Ensures seamless operation of bar Assists to ensure constant updates of creative cocktail / mocktail offerings Assists to ensure trainings of beverage knowledge to entire team Ensures consistency in beverage preparation Ensures profitability of bar operation Provides customer s More...

Maintain responsibility for cleanliness of swimming pool (Vacuuming and Scrubbing) and immediate surrounds Maintain responsibility for cleanliness garden areas (planters base) Maintain pool cleaning equipment are in good condition, reporting problems to maintenance when needed Gr More...

Manage the day-to-day activities of the L&D function, ensuring proper documentation and compliance of mandatory trainings and assessments! Develop resources for onboardings and training, including creating visual informative aids. Conduct all Training Needs Analysis for the Ho More...

Cleans and services assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning, and sanitizing bathrooms, removing trash/rubbish, etc. May include cleaning of kitchen area, room refrigerator, coffee/tea maker, cups, More...

In the absence of a manager, conducts shift briefings to ensure hotel activities and operational requirements are known Ensure restaurant operating equipment is clean and in working order Maintain impeccable uniform and personal presentation standards in accordance with hotel poli More...

Maintain the entire hotel apartment facility, including the physical building structure, all mechanical, electrical, FLS, HVAC systems, and other related equipment in accordance with energy conservation and preventative maintenance programs. Ensure the upkeep of guest areas to main More...

Verify references and conduct background checks on job candidates Provide applicants with information regarding compensation, job benefits, and working conditions Maintain records of employee hiring, promotion, transfers, or termination Explain human resources policies, standards More...

Ensures forwarding and receiving of all information pertaining to the department to maintain set standards. Responsible for entering accurate room status into computer daily and investigating discrepancies. Maintains and update administrative data. Maintains working area and equi More...

Building a positive work environment for all IHG colleagues throughout their career with us - from onboarding, to training and promotions, through to exit Leading, educating and training the wider team and General Manager on people issues and HR disciplines to enhance performance More...

Oversees the implementation of linen room standards and procedures. Opens and closes the shift and ensures effective shift hand over. Distributes and collects keys. Manages all incoming and outgoing calls to Linen Department Solves employee grievances. Directs task allocations More...

Prepares arrangements / vases for guestrooms, functions, and public areas Replaces, maintains, and delivers arrangements / vases as required Maintains flower / arrangements containers clean and in good condition Attends to outside customers and guests courteously, promptly while More...

Efficiently carry-out services provided at the Front Desk including welcoming and check-in/check-out of guests, attending to their requests and queries, taking and relaying messages and other related operational concerns. Take/relay endorsement from/to previous/next shift, follow u More...

Leading the way - managing guest experiences, team performance and hotel operations Prioritising workload and ensuring your team deliver authentic, memorable experiences Developing your team's skills to drive results that positively impact on hotel performance Having authenti More...