Housekeeping Coordinator
Posted on :
16-09-2024
Employer Active
1 Vacancy
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Job Description
- Ensures forwarding and receiving of all information pertaining to the department to maintain set standards.
- Responsible for entering accurate room status into computer daily and investigating discrepancies.
- Maintains and update administrative data.
- Maintains working area and equipment in a proper state of cleanliness and repair.
- Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards.
- Attends meetings and training sessions as required.
- Work effectively with customers and colleagues from different viewpoints, cultures, and countries
- Build and maintain positive relationships with all internal customers and guests to anticipate their needs.
- Anticipate guests’ needs, handle guest enquiries, and solve problems.
- Create a positive hotel image in every interaction with internal and external customers.
- Maintain a high level of product and service knowledge to explain and sell services and facilities to guests.
- Maintain knowledge of special programs and events in the hotel to recognize and respond to guests needs.
Employment Type
Full-time
Department / Functional Area
Key Skills
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