Customer Service Officer Jobs in Dubai

Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate g More...

Support the development and implementation of HR initiatives and systems Provide counseling on policies and procedures Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process Create and implement effective onboarding plans D More...

Creating and implementing maintenance standard operating procedures based on specific machine knowledge Troubleshooting faulty machinery and diagnosing the root cause of the malfunction using diagnostic tools and problem-solving abilities Performing mechanical repairs using hand a More...

Responsibilities: Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, includin More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs.

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Responsibilities: Gathering as much information on the company and participating in on-the-job training wherever possible. Participating in meetings, workshops, and team-building events. Taking notes on experiences and keeping a log of things learned. Compiling reports and makin More...

Responsibilities: Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that More...

Responsibilities: Drives customer satisfaction and services revenue through delivery resource development, direction and mentorship. Drives the staffing process by balancing customer technology needs with resourcing expertise in the team and hires appropriate technical talent to mee More...

Responsibilities:Communicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about products, pricing, and availability.Work with internal departments to meet customer s needs.Data entry in various platforms.RequirementsQualifications:At least 3 y More...

Responsibilities: Resolve problems and discrepancies, issue arising from purchase of services, supplies and equipment with internal and external clients. Maintenance and renewal of the short & long term supply & service contracts, contracts material replenishment and their d More...

Responsibilities: Ensure employees are aware and follow the information Security Rules and data security measures in order to protect the company information / intellectual properties. Accreditation Application submission to relevant bodies. Propose future accreditations to be obta More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that y More...

Responsibilities: Provide inspired leadership company-wide. Make high-level decisions about policy and strategy. Report to the board of directors and keep them informed. Develop and implement operational policies and a strategic plan. Act as the primary spokesperson for the com More...

Responsibilities: Setting a vision for how technology will be used in the company. Ensuring that technological resources meet the company's short and long-term needs. Outline the goals for research and development. Creating timelines for the development and deployment of all More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Establish clear client retention goals Process milestones for the clients and employees to work toward Assist customers with setting up and navigating programs or software Promote the value of the product Upsell services and products with the brand image Promote value through c More...

Responsibilities: Gathering as much information on the company and participating in on-the-job training wherever possible. Participating in meetings, workshops, and team-building events. Taking notes on experiences and keeping a log of things learned. Compiling reports and makin More...