Customer Complaint Jobs in Dubai,sharjah

Key Role Specific Accountabilities Follow the SOP pertaining to cash handling, receiving payment by cash, cheque, credit cards, vouchers, or automatic debits. Compute and record transactions ensuring 100% accuracy for all register transactions. Count and record the float before More...

Attends to all patrons request and enquiries Ensures security of cash, ticket stub and equipment in Reel Cinemas. Performs duties in Box Office, Concessions, retail, coffee shop, lounges and ushering. Operates automated ticketing system. Assists in acknowledgement of delivery an More...

Job Purpose Customer Service Roles The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan em More...

Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office. Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards ar More...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the o More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Customer Guidance & Managing Floor: Direct clients to alternative channels (Digital Channels). Ensure client have all needed docs before wasting time in waiting and taking queue. Handle the customers in a pleasant manner and escort them to the concerned staff. Problems eva More...

Ensure chain of operations in the call center that works to understand customer problems and convey them/transfer them to the relevant work team or department. The Customer Service Executive will act as an intermediary, provide information on products/services, and resolve any issues More...

Essential Functions/Core Responsibilities Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call. Provide high quality customer service by answering custom More...

Responsibilities: - Communicate with customers to understand their needs and provide timely solutions - Assist customers with account setup, troubleshooting, and technical support - Manage customer accounts and ensure they are up to date with the latest information - Conduct research More...

Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service proc More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Provide prompt, courteous and efficient service to all guests to achieve a high level of customer satisfaction through personalized service as per Brand Standards. Demonstrate a complete understanding of the hotel policies, procedures, service standards, have full knowledge of the More...

Responsibilities: Calling existing and potential customers to persuade them to purchase company products and services. Accurately recording details of customers’ purchase orders. Processing all customer purchases accordingly. Generating promising leads for the outside sal More...

Maintain up to date knowledge of the AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities, to ensure a smooth day to day functioning of the Customer Service Info desks. Ensure More...

Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-round More...

Serve as the primary point of contact for customers, addressing inquiries, concerns, and feedback promptly and professionally. Assist customers in understanding the services offered by Expat Maid Tadbeer Center, including the Tadbeer program, eligibility criteria, and application p More...

Benefits of being a Customer Support Advisor: Hourly salary: £11.48. 28 days of vacation. Full-time - 40 hour rotational shift pattern - Monday - Sunday between 9am - 12 midnight. Substantial staff discounts on O2 UK, AXA Insurance and more! Substantial staff benefits a More...

Previous experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoring Increase and maximize productivity targets through driving retail KPIs and operation basics Work effectively with call center teams, supe More...