Customer Solutions Manager

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's

why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices

at home, which is why we strive for flexibility as part of our working culture. When we feel supported in

the workplace and at home, there's nothing we can't achieve in the cloud.

We are open to hiring candidates to work out of one of the following locations:

East Palo Alto, CA, USA | Irvine, CA, USA | Los Angeles, CA, USA | San Diego, CA, USA | San Francisco, CA, USA

Basic Qualifications

• 5+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
• 2+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with advanced technologies
• Demonstrated ability to work with both technical and non-technical individuals.
• Bachelor's Degree in science, technology, engineering, math, business, or equivalent experience.
• Ability to travel 25% to 35% as needed.
  

Preferred Qualifications

• Direct experience implementing cloud services including migrations and modernization projects
• Effective written and oral communication skills spanning executive leadership, business, and technical disciplines.
• Experience in a lead role supporting large technology driven transformation projects.
• Maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills.
• Ability to credibly coordinate between project teams and customers to meet unique customer requirements.
• Project management certification or training such as PMP, Scrum, or other Agile experience and certification.
• AWS technical certification.