وظائف المكتب الأمامي لخدمة العملاء في رأس الخيمة

To attend and handle all guest requests received for internal services as per the hotel standards and procedures.To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards.To ensure that all guests enjoy their stay being offered the finest personal service....

To be an Heartist of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of check-in/check-out inqui...

To be an Heartist of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of check-in/check-out inqui...

Maximizes rooms revenue through participating in yield management group meetings and implementing and supporting agreed upon Revenue Management strategies and practicesOversees group business reviewing and ensuring details of conference resumes are met and serve as a liaison with the conference conv...

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a high performing team renowned for their approach and delivery of unparalleled service. If you have a keen eye for detail and possess excellent communication skills we invite you to apply for thi...

Bell AttendantAlways lending a helping hand with a smile. As a Bell Attendant your passion for the property and your respect for our guests belongings will ensure that our guests Feel Welcome as soon as they arrive.What you will be doing:Timely delivery of guests luggage messages and any other items...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

We are seeking an enthusiastic and detail-oriented Assistant Front Office Manager to join our luxury hotel in Al Mairid Ras Al-Khaimah United Arab this role you will support the daily operations of the Front Desk and hotel communication teams ensuring a seamless and exceptional guest experience fro...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

You will ensure that everyone who arrives or departs from our property receives a warm welcome and a friendly goodbye. You are a key person in the delivery of our guest service experience and will serve as a guide ambassador and source of information for the hotel. While the main responsibility is t...

Register and update guest information in the CID system in compliance with UAE regulations.Scan and upload passports visas and IDs accurately and promptly.Maintain updated records for in-house checked-out and no-show guests.Coordinate with Front Office Reservations Concierge and Security on guest da...

Overall Hotel Operations: Oversee and manage the day-to-day operations of the hotel including Front Office Housekeeping Food & Beverage Maintenance Guest Services and all other operational departments. Ensure the property runs smoothly and efficiently to deliver the highest level of guest satisfacti...

Welcomes and acknowledges each and every guest with a smile eye contact and a friendly verbal greeting using the guests name when possibleThanks guests with genuine appreciation and provides a fond farewell.Closely deals with all requests problems and needs of guests staying at Rixos Hotels Egypt an...

To be an ambassador of the hotel in and outside the work place.To oversee the Guest Relations operations and ensuring that the hotel standards and procedures are fully known and followed.To provide a personalized service to all the guests fully aware and following the hotel standards and procedures....

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

ReceptionistFirst impressions are everything! As a Receptionist you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What you will be doing:Greet check-in respond to requests while providing exceptional serviceTa...

VIP Services: Manage VIP arrivals departures and special requests. Guest Interaction: Address guest concerns and resolve issues promptly. Team Leadership: Supervise and train guest relations team members. Reporting: Monitor guest satisfaction scores and feedback trends. Brand Standards: Ensure serv...

 Guest Experience & Service:Welcome guests upon arrival with warmth professionalism and a genuine smile.Conduct personalized check-in and check-out procedures ensuring efficiency and accuracy.Maintain an updated record of guest preferences and special requests to enhance personalized service.Anticip...

As a Villa Host you are required to maximize and exceed guest-s satisfaction by providing highly personalized efficient and responsive service with attention to details and anticipating guest-s needs. Take ownership and leadership of all villas assigned to you including supervising directing assisti...