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Rc Rak, Al Hamra Director Of Operations
DescriptionJOB SUMMARYFunctions as the strategic business leader of the propertys Hotel Operations. Areas of responsibility may include Front Office Recreation/Health Club Housekeeping Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to de...
Rc, Rak Al Wadi Director Of Operations
DescriptionJOB SUMMARYFunctions as the strategic business leader of the propertys Hotel Operations. Areas of responsibility may include Front Office Recreation/Health Club Housekeeping Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to de...
Rc Rak, Al Wadi Assistant Front Desk Manager
DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...
Rc Rak, Al Hamra Rooms Division Manager
DescriptionJOB SUMMARYResponsible for the management and coordination of all Rooms area departments (including Front Office Engineering/Maintenance and Housekeeping) and managing staff. Plans develops implements and evaluates the quality of propertys guest rooms. Strives to continually improve guest...
Lobby Hostess
Guest Greeting: Welcome all guests upon arrival and provide assistance. Guest Interaction: Answer guest inquiries and offer directions or recommendations. Presence: Maintain a professional presence in the lobby area at all times. Communication: Liaise with Front Office and Guest Relations teams for...
Accounts Receivables
Invoice Management: Prepare and issue invoices for all services provided by the hotel including room bookings food and beverage events and other charges. Receivables Monitoring: Monitor and track outstanding receivables ensuring timely payment and addressing any overdue accounts. Payment Collection:...
Front Office Coordinator
The Front Office Coordinator is a key member of the Front Office Team responsible for supporting the smooth and efficient day-to-day operations of the front desk. This role plays a vital part in managing administrative and financial-related tasks including billing invoicing and payment processing as...
Telecommunications Agent
As a Telecommunications Agent at SO/ Ras Al Khaimah part of the All-Inclusive Collection you will manage all guest and internal communications through the hotels PBX system. You will ensure accurate prompt and professional handling of telephone calls messages and requests contributing to a seamless...
Guest Service Officer Front Office
To be an Heartist of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of check-in/check-out inqui...
Reservation Agent
As Reservations Agent you are expected to:Maintain effective office administrative proceduresAdhere to all Standard Operating Procedures. Take personal responsibility for driving upselling and achieving set revenue targets by months.Be fully aware at all times of the Selling Strategy rates packages...
Guest Relations Supervisor
To be an Heartist of the hotel in and outside the work place.To oversee the Guest Relations operations and ensuring that the hotel standards and procedures are fully known and followed.To provide a personalized service to all the guests fully aware and following the hotel standards and procedures.To...
Guest Relations Ambassador
To provide a personalized service to all the guests fully aware and following the hotel standards and procedures.To assist the Inspired Meetings teams and any other department in guest relation needs or pre-event arrangements.To personally welcome guests and escort them to their rooms outlets or oth...
Rc Rak, Multi-property Senior Marketing Manager
DescriptionJOB SUMMARYDevelops and implements marketing strategies designed to achieve RevPar/share-of-wallet (non-room revenue) goals for departments including but not limited to spa food and beverage retail concierge and front office. Manages all in-hotel messaging to guests. Updates hotel web pag...
Rc Rak, Multi-property Senior Marketing Manager
DescriptionJOB SUMMARYDevelops and implements marketing strategies designed to achieve RevPar/share-of-wallet (non-room revenue) goals for departments including but not limited to spa food and beverage retail concierge and front office. Manages all in-hotel messaging to guests. Updates hotel web pag...
Front Office Supervisor
Front Office Supervisor Passionate about guest interaction front office As a Supervisor you will lead your team to create unforgettable guest experiences for our guests.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and...
Front Office Supervisor
Front Office Supervisor Passionate about guest interaction front office As a Supervisor you will lead your team to create unforgettable guest experiences for our guests.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and...
Receptionist
What would you do The SpecificsEnsures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store.Answers screens and forwards incoming phone calls in accordance with National Vision protocol.Processes and understands managed care plans wh...
Receptionist
What would you do The SpecificsEnsures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store.Answers screens and forwards incoming phone calls in accordance with National Vision protocol.Processes and understands managed care plans wh...
Night Manager
Night ManagerInspiring and engaging. As a Night Manager you will be assisting the team for smooth Front Office Operations and ensure an exceptional guest journey.What you will be doing:Lead and manage all aspects of the Front Office Department by assisting Management i.e. Front Office Guest Relation...
Night Manager
Night ManagerInspiring and engaging. As a Night Manager you will be assisting the team for smooth Front Office Operations and ensure an exceptional guest journey.What you will be doing:Lead and manage all aspects of the Front Office Department by assisting Management i.e. Front Office Guest Relation...