Voice Of The Customer Voc Jobs in Dubai

Manages Check in and out for all hotel guest; Manages all transaction (Cash, Cheque and Electronic payment); Manages scheduling for front office, inventory management and assists with daily briefings; Participate in enrolling hotel guests into IHG rewards program and assist with More...

Position Overview: As a Customer Service Executive at IIQAF, you will play a vital role in ensuring that our clients have a positive and seamless experience with our institution. You will be responsible for handling all incoming inquiries, resolving any issues, and providing excepti More...

Fluency in both spoken and written English Fluency in any other language is a plus A levels/High School certificate Excellent interpersonal and customer service skills Willing to work in a shift environment PC based skills to operate Windows package (Microsoft Word/Excel/E-mail More...

Minimum 2-3 years of experience in a customer success or account management role. Proven track record of building strong relationships and exceeding customer expectations. In-depth understanding of the retail industry (a plus!). Excellent communication, interpersonal, and problem More...

Responsibilities Customer Service: Daily Input of customer transactions (Receipts / Orders/ )Provides operational reports upon request.Caters to special order requests from customers. Prepares relevant documentation for transactions.Prepares billing breakdown and raises invoices in CF More...

Responsibilities Driving a high level of quality service support across the entire business Perform detailed date entry in line with pre-defined processes Management of incoming emails and calls from internal colleagues and partners Manage escalations through customer and partner More...

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of worki More...

Follow Majid Al Futtaim Entertainment's service steps to deliver a consistent high level of service to all guests Follow Majid Al Futtaim Entertainment's cash handling policies to ensure all guests receive the correct change and minimize unders/overs for every shift Utilis More...

Roles and responsibilities Customer Inquiries and Issue Resolution: Respond to customer inquiries via phone, email, live chat, or in-person, addressing questions about products, services, policies, or account details. Resolve customer issues, complaints, or concerns prompt More...

About The Opportunity As the Assistant Director of the Test Administration Connect team, you will apply your superior case management skills and proactive outreach for mission-critical operational functions. You will be accountable for participating in cross-functional teams and man More...

Risk Management: Detect early signals of risks address them, and provide path to escalation Cross-Functional Coordination: Coordinate cross-functional processes that help meet complete resolution and satisfaction of customers: Relay customer feedback to the Product team and Bus More...

Job Description: Perfect Automobiles Trading is seeking a dedicated and proactive Customer Service Representative to join our team. The successful candidate will be responsible for ensuring customer satisfaction by providing outstanding service, addressing inquiries, and resolving co More...

Coordinate and manage the implementation of CRM systems and processes. Collaborate with cross-functional teams to gather and analyze customer data for insights and improvements. Create and distribute reports and dashboards to track key metrics and performance indicators. Train an More...

Roles and responsibilities To deliver world class customer service to all audience members, guests, internal and all other external clients of Dubai Opera, by greeting, offering directions and answering enquiries. Proactively promote the full range of Dubai Opera experiences avail More...

Previous experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoring Increase and maximize productivity targets through driving retail KPIs and operation basics Work effectively with call center teams, supe More...

Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Effectively troubleshoot and resolve customer issues with a proactive and solution-oriented approach. Maintain a deep understanding of company products, services, and policies to pro More...

Roles and responsibilities The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of More...

Roles and responsibilities A Bachelor's or Master’s Degree in Marketing or a related field is preferred. A proven track record of Work Experience as a Customer Engagement Manager or a similar role in a Luxury Hotel environment. Demonstrated proficiency in Customer Engag More...

Responsibilities: Provide administrative support to our team and clients, including managing calendars, scheduling appointments, and handling correspondence. Serve as the first point of contact for customer inquiries, providing friendly and efficient assistance via phone, email, More...

Be a student either pursuing your final year in High School or in your Bachelor's degree Looking for a first professional experience in the field of sales-retail Hold an existing UAE Residence Visa Passport and the sponsor’s must have a minimum 6 months validity (necess More...