Customer Care Jobs in Sharjah

To effectively manage the appointments for the center on a daily basis ❖ To 100% adhere to the VLCC guidelines for appointment management ❖ To ensure appointments are scheduled / rescheduled & confirmed after referring to appointment planner ❖ To coordinate with Center Head, Slimm More...

Lead the team with a laser focus on delivering an unmatched service experience, ensuring every touchpoint is characterized by speed, accuracy, and solution-oriented approaches. Collaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical More...

Collaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical Support, and Product Development, to align efforts, share insights, and drive synergies in customer service delivery. Monitor and analyze key performance metrics, identifying tre More...

Responsible to take part in putting on record all reports on installation, quality check, preventive and corrective maintenance and calibration of the equipment and ensure entries to the CMMS are updated. Prepare and submit monthly reports related to progress, delays, completed and More...

Maintain up to date knowledge of the AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities, to ensure a smooth day to day functioning of the Customer Service Info desks. Ensure More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Maintain a thorough understanding of company products and services to effectively assist customers. Process customer orders and handle returns or exchanges efficiently. Identify and escalate customer issues to appropriate departments for resolution. Maintain accurate customer recor More...

. Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates. . The QA will monitor inbound and outbound calls, chat and email responses. . Track customer service and conformity as per company policies and procedures . More...

Cultivate and nurture a positive and engaged community with customers. Respond to comments, questions, and messages across various platforms- online and offline. Manage SAPG brands’ social media presence- scheduling, posting, replying to comments. Gather user feedback and More...

Heading the Customer Service department, including on-shore and off-shore teams. Developing and implementing yearly strategic plans to improve customer service operations, enhance customer and satisfaction, and meet business objectives. Recruiting, training, and managing a team of More...

Acquire new customer relationships and manage existing relationships by identifying upsell and cross-sell opportunities through daily analysis and interactions conducted with customers in order to achieve targeted growth of the assigned portfolio according to the business plan Respons More...

Fluency in both English and Arabic, spoken and written. Strong communication skills in both languages. Ability to effectively communicate with customers in English and Arabic. Proficiency in writing and reading in both English and Arabic. Excellent customer service skills and a More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Reservation and ticketing (Manual & Computerized) Check-in passengers to various destinations Arrivals Passenger Handing Departure Baggage Handling Ramp handling such as load planning and aircraft loading Handle passenger queries and redress passenger grievance Liaise More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Ensure Performs, Responsible for hospitalized patients whose condition requires medical care at the specialty level. Day-to-day care for all Pediatric Critical Care patients. To evaluate, resuscitate and manage critically Pediatric ill patients including those with vital organ an More...

Handles telephone inquiries from customers relating to vehicle prices and availability, warranty matters, and follows-up on previous inquiries. Deals with walk-in customers in the showroom. Prepare tenders, quotations and replies to inquiries in consultation with sales manager. P More...

Duties & Responsibilities: To assist in translation as and when required. To listen and answer various queries of the patient. To perform work / job as and when assigned by the superior. Responsible for giving information to the patients. To carryout data collection/su More...

MS Excel/ Outlook Enter updates to currency rates, inventory, material transfers and receiving reports. Key master data updates on products, customers, warehouses, vessels, rebates and contract/pricing Manage the coordination of appropriate staff to respond to pre-sales inquiries More...