Translator - UAEN - NMC Healthcare

Duties & Responsibilities:

• To assist in translation as and when required.
• To listen and answer various queries of the patient.
• To perform work / job as and when assigned by the superior.
• Responsible for giving information to the patients.
• To carryout data collection/support in data collection.
• To receive the patients with a pleasant smile and wish them.
• To participate and contribute to departmental quality initiatives to be aware of departments performance and objective.
• Responsible for directing the patients to reach their intended destination.
• To get the information about the nature of illness and guide them to the concerned department.
• To attend telephone calls politely and strictly adhering to telephone manners.
• If the information is not clear then send the patient to the Customer care dept.
• To collect the reference letters if any.
• To make an entry of the referred doctors name and address in the computer.
• To provide information regarding various preventive medical health checkups.
• To adhere to the safety norms of hospital and follow both patient safety and staff safety rules.

Duties & Responsibilities:

• To assist in translation as and when required.
• To listen and answer various queries of the patient.
• To perform work / job as and when assigned by the superior.
• Responsible for giving information to the patients.
• To carryout data collection/support in data collection.
• To receive the patients with a pleasant smile and wish them.
• To participate and contribute to departmental quality initiatives to be aware of departments performance and objective.
• Responsible for directing the patients to reach their intended destination.
• To get the information about the nature of illness and guide them to the concerned department.
• To attend telephone calls politely and strictly adhering to telephone manners.
• If the information is not clear then send the patient to the Customer care dept.
• To collect the reference letters if any.
• To make an entry of the referred doctors name and address in the computer.
• To provide information regarding various preventive medical health checkups.
• To adhere to the safety norms of hospital and follow both patient safety and staff safety rules.

QUALIFICATION LICENSURE EDUCATION EXPERIENCE SPECIAL SKILLS:

• Graduate desirable but not mandatory.
• Completion of health assistant course.
• Min 1 year of work experience preferred.
• Active and good inter personal skills Pleasing Personality.
• Excellent command of oral and written English and Arabic.