Lead It Technical Call Center Support Jobs in UAE

Black & Grey HR is hiring for a renowned University in the UAE.Our client is seeking to hire an IT Support Specialist who will independently deliver complex technical support to AU staff and students. This role involves providing onsite assistance as needed and playing a vital par More...

Fika Consultancy is seeking an experienced IT Support Engineer to join our team in Dubai. The ideal candidate will be responsible for maintaining IT infrastructure troubleshooting technical issues and providing support for daily operations. This role involves ensuring optimal performa More...

Responsibilities: • Manage calendars, schedule meetings, and maintain meticulous departmental records. • Utilize five years of experience to navigate purchase invoicing processes with precision. • Demonstrate advanced skills in Excel, Word, and PowerPoint to create essential docume More...

The Role Job Location Sharjah Availability Immediate Job Description Responsible for providing technical assistance and support related to computer systems hardware or software. Responds to queries runs diagnostic programs isolates problem hardware troubleshooting (PC Laptops Printe More...

Key Responsibilities: System Setup: Configure Dialer (CRM) software for team use. Training: Onboard and train new team members. Quality Assurance: Conduct regular quality analysis to maintain high service standards. VIP Customer Engagement: Engage with VIP users for feedback, upsell More...

Responsibilities: Collecting, receiving, labeling, and/or analyzing samples or substances using the correct testing equipment, when necessary. Designing and executing laboratory testing in line with standard testing procedures, recording observations, and interpreting findings. More...

As consumer demand for home automation and technology grows it has become increasingly crucial to consider a home technology system during the planning stage of the residence/ project rather than an afterthought. Planning in advance for the homeautomation audio video privatetheatre h More...

Oversees timely delivery of quality support to all facilities clients, both internal and external. Responsible for information being recorded correctly, support being provided in time, and in line with service level agreements with clients. Coordination with facility Management team More...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In More...

Job Summary & Purpose:The objective of this role is to audit the work done by call center agents (LOBs like Chat Inbound & Outbound ca BO) The role also caters to incremental improvement to achieve process excellence.Key Performance Areas (KPAs) & Principal Accountabilitie More...

Ø Drive growth of the Center business through development and execution of marketing and sales plans Ø Providing complete information to clients based on their needs and aspirations Ø Encouraging telephonic leads and leads from other sources to walk into the cen More...

YOUR TASK To deliver the configured machine to the user, connect to the network and ensure that the user is satisfied with the service provided. To provide the user with basic training to utilize the PC or operations equipment and avoid future problems. To respond with the appropriate More...

Drive growth of the Center business through development and execution of marketing and sales plans Ø Providing complete information to clients based on their needs and aspirations Ø Encouraging telephonic leads and leads from other sources to walk into the center for More...

Main Duties: Routine administrating and maintenance of AE’s core IT operating systems and productivity suites. Installation and upgrade computer components and software, manage virtual servers, and integrate automation processes. Troubleshoot hardware and software erro More...

The Unit Head , IT Support Services will work closely with all IT stakeholders to perform the following tasks using a combination of solid operational practices, strong analytical and problem-solving skills, and teamwork techniques: Manage the daily operations of IT Support Speciali More...

Responsibilities: Developing and implementing quality standards. Developing and implementing quality control systems. Monitoring and analyzing quality performance. Inspecting and testing materials, equipment, processes, and products to ensure quality specifications are met. Co More...

Job Description Who we are Do you want to join our Geodata revolution Fugros global reach and unique knowhow will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of t More...

Open Position: Manager, Customer Service & Support (IT Services-based Company) An IT Services-based Company is currently hiring Manager, Customer Service & Support to join them in the Kuala Lumpur office. You will be leading the Customer Service and Support team to manage the More...

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...

Bachelors Degree in any discipline Minimum 5-7 years of call center experience with at least 3 years’ experience managing call center teams Excellent ytical and critical thinking ss. Ability to drive strategic initiates to enhance efficiency, customer experience, and effect More...