Operations Manager - Car Rental
Posted on :
20-06-2022
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Job Description
- Ensuring service levels are adhered to by all team members in a timely and professional manner.
- Deliver outstanding customer and continuously working towards always exceeding customer expectations.
- Establishing business opportunities with new or existing customers.
- Developing and implementation of sales strategy.
- Consistently achieve sales and revenue targets set by senior management.
- Train, mentor and develop skills of your subordinates within the team to support target achievement.
- Set KPIS for the team in line with the business objectives, review and performance manage them.
- Demonstrate business practices that are standard across the car rental industry.
- Handle complaints escalated from both internal and external customers and provide solutions.
- Oversee and support all marketing initiatives that are targeted to improve sales opportunities.
Requirements
At least 5 years previous operational managerial experience in a Car Rental company.
- Effective communication and interpersonal skills
- Wonderful time management.
- Previous Supervisory experience
- Ability to influence and motivate a team
- Demonstrates initiative
- Strong attention to detail
- Excellent Leadership skills
- A Team Player
- Customer Focused
- Great Planning ability
- Extremely organizing
- Quality control focused
At least 5 years previous operational managerial experience in a Car Rental company. Effective communication and interpersonal skills Wonderful time management. Previous Supervisory experience Ability to influence and motivate a team Demonstrates initiative Strong attention to detail Excellent Leadership skills A Team Player Customer Focused Great Planning ability Extremely organizing Quality control focused
Employment Type
Full Time
Key Skills
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