IT Service Management Jobs in UAE

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to res More...

Responsibilities: Welcome and fulfill the check-in process for Guests and group arrivals Complete the check-out process for departing guests using the hotel systems Manage, effectively and efficiently, Guest requests, inquiries, and complaints Maintain current knowledge of hotel More...

Responsibilities: Candidate with Customer Service & logistics experience in FMCG companies + Finance background +Very good communication. Experience of using ERP software, preferably in JD Edwards. Logistics skills to handle shipments independently. FMCG background is mandato More...

Responsibilities: Supervise execution of security-related updates and customer service related post market surveillance activities Coordinate technical training for business partners and ensure required certification Track spare parts supply and ensure continuous transparency throu More...

Responsibilities: . Deliver food & beverage orders to guest rooms, in line with the hotel standards. . Assist the Assistant Room Service Manager throughout the daily operations. . Evaluate guest satisfaction levels with a focus on continuous improvement . Aware of trends and prop More...

Responsibility of Employee: Perform start-up, troubleshooting, repair, of turbo compressorsTechnical Data Supply, Field ReportingTechnical support and training Customers & AgentsPrimary Investigation and Analysis of Hanwha Equipment Failure/Damaged During Commissioningsupport anot More...

Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing More...

V Act as an ambassador of the company at all times and attend to customer needs in a professional, friendly, and courteous manner Ensure that a high level of professional rapport is developed and maintained with all customers Follow customer service procedures as outlined in the ma More...

Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance. Overseeing the annual IT budget and ensuring cost-effectiveness. Monitoring daily operations, including server hardware, software, and operating systems. Coordinating More...

Overseeing all IT operations infrastructure. Developing, implementing, and evaluating IT projects in line with organizational objectives. Liaising with other departments to determine and address their IT needs and requirements. Managing and supervising employees in the IT departmen More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Meeting with the IT manager to discuss system needs. Designing and installing computer hardware configurations. Installing software and networking systems. Troubleshooting network and software issues. Installing high-level software security systems. Training More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Senior point of escalating for all day-to-day issues Support the wider HR Team in delivery of Group HR projects and programs Day to day management and query management system on behalf of all employees within the business. Ensuring the HR Service Desk fully suppo More...

Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance me More...

Responsibilities: Establish healthy and profitable relationship by proactively communicating and following up with the existing as well as prospective customer on performance of their cars and if they require any service attention so as to consolidate and enhance the customer base. More...

Resonsibilities: Has autonomy within own specialist client base Understands client’s needs, goals and how they are affected by the market Establishes and maintains good relationships with clients through regular telephone contact, visits, and reviews our service to ensure a More...