IT Service Management Jobs in UAE

Responsibilities: Establish the required testing criteria. Provide input into the production of the following testing related documentation Setup and manage maintenance of automated testing tools. Plan and manage the execution of test cases. Setup and handle maintenance of test c More...

Responsibilities: Collaborating with senior managers to determine business-specific application needs. Compiling and implementing application development plans for new or existing applications. Leading the application development team and supervising the design, testing, and modi More...

Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth Create buy-in for the product vision both internally and with key external partners Develop product pricing More...

Responsibilities: Reporting to the Chief Operating Officer about company processes and procedures. Developing company policies and ensuring compliance. Improving business functionality to align with core business objectives. Planning and managing projects and contributing to pro More...

Responsibility: To provide back up and assistance to the regional service manager. Calculate, prepare, and send out service quotations and technical proposals. Provide proactive follow up with customers after submittal and help to turn enquiries into confirmed orders. Create new s More...

Responsibility: Provide functional and development support to business for routine activities as well as issues that happen in production. Act as a single point of contact for all ERP Finance functional queries from senior/middle management and provide immediate clarifications/solut More...

Responsibilities: Contract reviews during the pre-contract and post-contract stages. Contracts administration (proposal and execution stage) of allocated projects. Support in contractual and commercial issues related to prime contracts and with lower-tier subcontracts, if required. More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Meeting with development managers to discuss the scope of software projects. Analyzing existing programs for modification purposes. Researching and designing new software systems, websites, programs, and applications. Writing and implementing, clean, scalable c More...

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and stan More...

Responsibilities: Be an expert in process improvement methodologies to improve dealer profitability, efficiency and operational excellence. Liaise among dealers, customers and other Caterpillar personnel Perform complex analysis work; identify and resolve strategic problems. Lead More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Inspect and implement health and safety regulations in commercial and residential properties. Coordinate with local police and ambulance service departments. Monitor and maintain vehicles, equipment, hydrants, and water supplies. Manage and extinguish forest or More...

Our client, a multi-billion dollar business with the regional base in Abu Dhabi are recruiting a CISSP and CISM qualified candidate having 10 years of expertise inInformation Technology, Risk and Cyber Security domains.Roles & Responsibilities:Handling Cyber Security on Group Leve More...

Responsibilities: Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and sy More...

Responsibilities: Comprehensive understanding of network architecture and client/server technology Hands on experience with Windows Server/ Desktop OS environments. Working knowledge of office automation products and computer peripherals, like printers and scanners, and mobile devi More...

Responsibilities: Create, maintain and troubleshoot Java and .NET (VC++) applications. Monitor and maintain Oracle database, elaborate and review scripts. Monitor and maintain MS SQL Server database, elaborate and review scripts. Monitor and diagnose SCADA software. Troubleshoot More...

Maintains a positive relation with Property Operations team. Frequently reports status of system operating performance. Leads upcoming technology projects and communicates their potential impact to operations. Collaborates with, and supports associates using systems. Responds to prob More...

Responsibilities: Coordinate the software development teams in all phases of software upgrade and testing through to migration to new infrastructure. Focus on analyzing technical and functional requirements, preparing documentation in interdisciplinary teams, and actively participa More...

Responsibilities: Develop regional productivity programs (including staffing standards, key operational KPI. Etc.) Implementation of the process and organization Operations standards in conjunction with global standards with local adoption based on market need. Implementation of op More...