IT Service Management Jobs in Dubai

Roles and responsibilities Provide fast, efficient, and effective IT and Communications support to the GAC Group of Companies within agreed SLAs. Be proactive and pre-emptive in identifying, addressing, and resolving issues. Work on various technical issues, from diagnosing netwo More...

Responsibilities Handle incoming inquiries (calls, chats, tickets) and/or redirect inquiries, if necessary, to appropriate support groups for resolution while setting End User expectations during the initial interaction. Create tickets and document all activities in BMS ticket More...

Open Position: Manager, Customer Service & Support (IT Services-based Company) An IT Services-based Company is currently hiring Manager, Customer Service & Support to join them in the Kuala Lumpur office. You will be leading the Customer Service and Support team to manage the More...

Lead the delivery of IT services in accordance with agreed-upon SLAs, to meet business requirements and ensure high levels of customer satisfaction. Develop and implement IT service management strategies, policies, and procedures in alignment with industry best practi More...

Bachelor's degree in Computer Science or related field. Professional certifications such as ITIL. 1+ year experience providing technical support in a healthcare environment Experience with health information systems, such as EMR systems, patient portals, and medical imaging system More...

Required Qualifications{{:}} Currently enrolled in or recently graduated from a graduate program in project management, business administration, engineering, or related field Proficient in Microsoft Office Suite (Word, Excel, Visio, and PowerPoint) Data analytics experience Ex More...

The Role Responsibilities: Technical Support: Provide technical support for workplace collaboration technologies including telephones Microsoft Teams projectors and external phones. Respond to user inquiries troubleshoot issues and provide timely resolution to ensure smooth operation More...

Qualifications Bachelor degree in Banking or Finance preferred. Ideally 3+ years experience in banking or other relevant environment Risk & AML certified as stipulated by Bank policy for Client Manager role Languages: English and/or local language skills as relevant to cou More...

Maintain the cleanliness of The Spa; in particular the reception & retail areas, consultation pods and tea lounge. These should be kept in a neat, tidy and sanitary manner in accordance with the Safe, Sound and Sustainability standards. Will be expected to aid therapists in set More...

Financial accounting and monthly / yearly closing in compliance with IFRS, Al Futtaim policies and standard operating procedures Monthly GL schedules, clearances, and review in coordination with FSSC to minimize misstatements Maintain supplier master, monitor LPOs, expenses, Invoi More...

. Enrolling in a six-month program including functional rotations’ assignments and real time job experiences. . Actively engage and participate in training assignments through rotations to become familiar with line and staff functions that affect each phase of business. . Shad More...

Responsibilities Establish and oversee an evaluations capability consistent with Evidence-Based Policymaking Act requirements applying evaluation techniques and data analytics. Support the evidence officer in managing evidence act evaluations. Support CWMD program managers/dir More...

Roles and responsibilities Responsible for overseeing the security, integrity and maintenance of IT systems, ensuring that systems are well maintained and IT procedures robust Extensive interactions with business counterparts driving business readiness and contingency activities, More...

Roles and responsibilities The IT Governance Specialist plays a crucial role in strengthening the relationship between IT and GAC Group companies, transforming IT into a strategic partner for business development and execution. This position will drive best practices, frameworks, to More...

The ideal candidate should have a minimum of 2-year experience in the field of Information Technology in an upscale 5* hotel/resort environment. Has a strong exposure in handling busy operations and dealing with high profile and diverse clientele. Courteous, able to work with minimal More...

Roles & Responsibilities Inspecting, analyzing, and troubleshooting systems and equipment. Reading repair manuals and liaising with other professionals. Running tests and interpreting results to make effective recommendations. Writing up reports, safety regulations, and prev More...

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Alexander Technology Group, is seeking the following. Apply via Dice today! The Alexander Technology Group is looking for a Tier II IT Support consultant for our client in Newton. Thi More...

Job Description Support & Maintenace of T.T. infrastructure including telecommunications. Implement technology-related processes, system and telecommunications. Installation of software/hardware upgrades in compliance with Fairmont Hotels & Resorts corporate policies an More...

Roles and responsibilities The Business Intelligence (BI) Analyst will be responsible for developing, deploying, and maintaining BI interfaces. The role involves gathering data, analyzing it, and providing actionable insights to help drive strategic decision-making within the organiz More...

Responsibilities Provide timely and effective solutions to issues reported by end-users through various channels, including our ticketing system, Slack, email, and in-person. Administer and troubleshoot all internal software systems and processes. Identify and surface root cau More...