Guest Service Jobs in Abu Dhabi

Roles and responsibilities Function: Spa Department: General Spa Role: The Lead role in Cluster Spa Operations is responsible for overseeing and managing the daily operations of a spa and recreational facilities within the hospitality or wellness establishment, this role plays a p More...

Proven experience in a Managerial role within a luxury hotel. A warm and friendly character with great organisational skills. Efficiency and Punctuality. Strong Leadership and Interpersonal skills with the ability to motivate and manage a diverse team. Excellent communication an More...

Every day is different, but you’ll mostly be: Loyalty Program Management - Develop, implement, and manage the hotel's food and beverage loyalty program. Monitor and analyze the effectiveness of the loyalty program, making adjustments as needed to ensure optimal performance and guest More...

Roles and responsibilities To ensure a smooth and efficient operation in the Food & Beverage department in relation to the company core process; thus directly impacting the delivery of the experience. This position manages assigned outlet operations by supervising Team Leader pe More...

Roles and responsibilities Communicates with supervisor on all pertinent matters affecting the recreation reception administration and the operation; Be responsible for ensuring that the reception area is kept clean and tidy at all times and bring to the attention of the superviso More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are e More...

Education, Qualifications & Experiences You should be holding a degree in sales and minimum two years post graduate work experiences, ideally within the hotel industry. You must be a computer literate with excellent presentation skills and highly sophisticated communication skill More...

Roles and responsibilities To ensure that beverage outlet is managed efficiently according to the established concept statement, providing a courteous, professional, efficient, and flexible service at all times, following Emirates Palace Mandarin Oriental standards. To be constant More...

Offer consistently professional, friendly, warm and engaging service Be available for Guests at all times as a point of contact Actively represent all standards of the Arabian Cultural Connection program, and interact with guests using the coffee and dates station Plays vital par More...

Offer consistently professional, friendly, warm and engaging service Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact Take outlet reservations, handle the rese More...

Excellent IT skills, including Microsoft Office and technical capability UAE Driving license holder for a minimum of 1 year Previous customer service experience within the automotive industry Have excellent communication and interpersonal skills with an ability to communicate to More...

Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the standards. Upon check-in, register guests, assign rooms, and assist guests in completing the registration cards. Accommodate special requests whenever possible. Use sug More...

To ensure a professional and profitable operation within the framework of the Hotel With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental More...

Roles and responsibilities Greeting and welcoming guests in a friendly and professional manner. Fondly bid farewell to all guests exiting the Palace Engage each guest as a unique individual and listen attentively to their requests and questions Assist and advise guests to make pu More...

Coordinate and supervise all duties for the opening and closing brigade Assist the assistant manager in planning according to reservations and special events To assist the assistant manager in checking the condition, cleanliness, and proper functioning of all operating equipment a More...

To create the first positive impression on the guest by greeting them in a warm welcoming manner by name addressed To contribute a high level of service in accordance with the Hotel’s standards as prescribed in the standards operation manual To perform quality massage therap More...

To ensure that beverage outlet is managed efficiently according to the established concept statement, providing a courteous, professional, efficient, and flexible service at all times, following Emirates Palace Mandarin Oriental standards. To be constantly involved in the operation More...

Oversee and manage all responsibilities and assignments of housekeeping attendants, ensuring their proper and supervision. Maintain and uphold the cleanliness standards in various areas including guest rooms and villas, balconies, corridors, linen rooms, and housekeeping pantries acc More...

Responsibilities: • Analyse all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations • Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for More...

Handle and respond to reservation inquiries via phone, email, and online booking platforms with professionalism and efficiency. Provide guests with detailed information about room availability, rates, packages, and hotel amenities. Upsell room upgrades, special packages, and addit More...