Guest Service Jobs in Ras Al Khaimah

To be an Heartist of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of check-in/check-out inqui...

Stock linen items in showers wet areas vanities and storeroomsCollect all soiled linen from baskets and floorsDeliver linen to laundry keeping a count of linen dropped and collectedMaintain cleanliness of basins lockers showers and wet areasEnsure locker room lighting and music levels are correctly...

DescriptionJOB SUMMARYPosition responsible for all the food and beverage operations which includes all culinary restaurant beverage and room service operations. Oversees guest and employee satisfaction maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and profici...

DoormanAlways lending a helping hand with a smile. As a Doorman your passion for the property and your respect for our guests belongings will ensure that our guests Feel Welcome as soon as they arrive.What you will be doing:Should be the first person to greet the Guest on Main Door of the Property.P...

Consistently offer professional friendly and engaging service to the childrenSupervise and plan all activities offered at the Kids ClubConduct and host birthday parties and special events at the Kids ClubCreating new arts and crafts for the kids club  Plan and create new ideas for summer camps Hallo...

As Laundry Supervisor you will be required to maintain the same high degree of service and efficiency in the absence of the Laundry Manager. You will oversee Guest Laundry/Dry Cleaning Laundry Shop and Administration. Further you will maintain a regular quality control inspection of department stand...

Supervises and assists the Outlet Manager / F&B Manager with operations such as inspecting and maintaining accurate service and consistency of products.Provides exceptional service to guests promotes and maintains good employee relations between service kitchen and dining room and leads in recruitin...

Room AttendantYou are at the heart of the hotel! As a Room Attendant you will take ownership of guest rooms ensuring that our guests are provided with a clean comfortable space and be a part of creating a memorable experience for them.What you will be doing:Clean all assigned guestrooms to standardT...

We are seeking a dynamic and service-oriented Duty Manager to join the leadership team of a prestigious 5-star resort in Ras Al Khaimah. The ideal candidate will have strong experience in luxury hotel operations exceptional guest relations skills and the ability to lead and support teams across depa...

Transportation: Provide safe and timely transportation for guests and staff. Vehicle Care: Maintain cleanliness and functionality of assigned vehicle. Guest Service: Assist guests with luggage and provide courteous service. Compliance: Adhere to traffic laws and hotel policies. Scheduling: Follow a...

Position Overview:The Housekeeping Supervisor is responsible for ensuring the highest standards of cleanliness presentation and guest service across assigned areas of the hotel. This role involves supervising Room Attendants conducting room and area inspections and coordinating with various departme...

F&B HostessYou are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience . Your warm personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.What you will be doing:Assist guests regarding menu items in an...

You will support the overall Food & Beverage operation of the resort to maximize guest satisfaction team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction maintain a safe and sanitary work environment and ensure only the highes...

DescriptionPOSITION SUMMARYEncourage recruit register and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation...

The Kid Club Attendant is responsible for receiving all incoming guests and owners by giving a courteous greeting directing them to the check-in desk ensuring a positive first impression and efficient processes for handling clients and babysitting their children. The Kid Club Attendant is also respo...

DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record an...

Guest Service Management:Ensure a welcoming friendly and professional atmosphere in the Lobby Lounge.Address and resolve guest complaints concerns and special requests promptly.Maintain high service standards to exceed guest expectations.Coordinate with other departments (e.g. kitchen housekeeping)...

Guest Experience & Service:Welcome guests upon arrival with warmth professionalism and a genuine smile.Conduct personalized check-in and check-out procedures ensuring efficiency and accuracy.Maintain an updated record of guest preferences and special requests to enhance personalized service.Anticipa...

DescriptionPOSITION SUMMARYServe as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities which may include pools beach entertainment zone/game-room fitness center and child activities center. Encourage recruit r...

Provides excellent guest service in both F&B functions and meeting events Sets up and tears down F&B functions as well as meeting events as required Helps maintain a clean and organized workplace Assists the Outlet Manager with preparing for and executing functions Leads a team of Servers for assign...