Guest Ambassador Jobs in Dubai

Position Type Non-Management Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services t More...

An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. Learning opportunities with some of the best professionals the region has to offer. We aim to promote our associates within as soon as the opportunity ar More...

Greet guests and present them with the menu. Inform guests about the special items for the day and menu changes if any. Suggest food and beverages to the guest and try to upsell. Take food and beverage orders from the guest on the order taking pads. Accepting payments, issuing r More...

Assist the Front Office Manager in overseeing daily operations, including guest registration, room assignments, and check-out procedures Train and mentor front office staff to deliver exceptional service and uphold brand standards Handle guest inquiries, complaints, and special re More...

Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work Provide e More...

Answering incoming calls promptly and professionally, addressing guest inquiries and requests in a courteous manner. Transferring calls to the appropriate department or individual, ensuring timely and accurate communication. Taking and delivering messages accurately to the intende More...

A Concierge is crucial to the success of the guest stay and creating amazing experiences and everlasting memories. A true people person must enjoy working closely with guests and surrounding teams to be able to anticipate, align and surprise and delight guests through a natural and an More...

Position Type Non-Management Position Summary Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and iss More...

Position Type Non-Management Position Summary Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest More...

Provide genuine hospitality and recognition in the work area. Inspect the work of a team responsible for the cleaning and upkeep of a specific area of the hotel. Monitor each Attendant’s daily progress. Review department glitches and BEAR report as communication tools to ac More...

Take record and confirm restaurant reservations / cancellations in accordance with departmental standards. Communicate reservation or cancellation changes to management as they arise throughout the shift. Monitor the preparation of own assignments, ensuring compliance to departmen More...

Assist guests in making room reservations through various communication channels, including phone, email, and online platforms. Provide information about room availability, rates, and hotel amenities. Ensure accurate and efficient processing of guest reservations. Address guest i More...

An opportunity has arisen for an Assistant Bar Manager to join our team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Supervise and support bar staff, fostering a collaborative team environment through comprehensive training and development program More...

Supervise and coordinate the activities of housekeeping staff, including room attendants, cleaners, and housemen. Ensure all guest rooms, corridors, and public areas meet the hotel's cleanliness and presentation standards. Conduct regular inspections of guest rooms and public More...

Fluency in Arabic language is a must, speaking and writing Previous role as a Telephone Operator is a must Must possess outstanding guest services skills and sophisticated verbal communication skills. Computer literate in Microsoft Windows applications required. Knowledge of Oper More...

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience More...

Responsible to Executive lounge Supervisor, Assistant Manager, Front Office Manager. Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski gr More...

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience More...

Responsible to Assistant Restaurant Manager / Restaurant Manager Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, main More...

Job Responsibilities To answer all incoming phone calls in a professional and friendly manner. To answer all guest questions regarding spa offerings, appointment availability, length and cost of treatments. To effectively suggest alternatives to guests if their first requests c More...