Guest Ambassador Jobs in Dubai

Handle incoming reservation inquiries via telephone, email, and online channels, providing accurate information about room availability, rates, and hotel amenities. Assist guests in making reservations, taking into account their preferences and special requests. Process reservatio More...

Greets guests and presents them with the menu. Informs guests about the special items for the day and menu changes if any. Suggest food and beverages to the guest and also try to upsell. Take food and beverage orders from the guest on the order taking pads Obtaining revenues, is More...

Welcome the guests whether on the phone or in the hotel and ensure that the check-in and check-out procedures are very well handled. Anticipates guests' needs and takes them into consideration Handles any guest complaints and/or remarks; provides a response as soon as possible More...

Ensure proper functioning of telephone equipment in the hotel at all times and to implement correct telephone operating procedures Handle any guest complaints and/or remarks; provides a response as soon as possible Handle phone calls and forward any messages received for the guest More...

Supervise and coordinate the activities of housekeeping staff, including room attendants, cleaners, and housemen. Ensure all guest rooms, corridors, and public areas meet the hotel's cleanliness and presentation standards. Conduct regular inspections of guest rooms and public More...

1. Partner with your assigned business unit(s) and ensure a deep understanding of business strategy and implement high-quality HR practices within the team. 2. Consult with line management and provide HR guidance when appropriate, including talent development, performance management, More...

Assist guests in making room reservations through various communication channels, including phone, email, and online platforms. Provide information about room availability, rates, and hotel amenities. Ensure accurate and efficient processing of guest reservations. Address guest i More...

An opportunity has arisen for an Assistant Bar Manager to join our team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Supervise and support bar staff, fostering a collaborative team environment through comprehensive training and development program More...

We are seeking a Room Attendant to join our team and ensure that guest rooms are clean comfortable and inviting. The ideal candidate will be responsible for cleaning and tidying rooms replenishing supplies and ensuring a pleasant stay for our guests.Responsibilities:Clean and prepare More...

An opportunity has arisen for a Bar Manager to join our team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Manage and lead bar staff, fostering a cohesive team environment through effective training and development initiatives. Maintain current li More...

Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work Provide e More...

Answering incoming calls promptly and professionally, addressing guest inquiries and requests in a courteous manner. Transferring calls to the appropriate department or individual, ensuring timely and accurate communication. Taking and delivering messages accurately to the intende More...

A Concierge is crucial to the success of the guest stay and creating amazing experiences and everlasting memories. A true people person must enjoy working closely with guests and surrounding teams to be able to anticipate, align and surprise and delight guests through a natural and an More...

Assist in picking up all required stocks, including linen, beverage, dried goods and others and arrange them accordingly. Ensure product knowledge is up to date. Ensure that management and kitchen colleagues are informed of any special guest preferences or allergies. Support as r More...

Timely delivery of guests’ luggage, messages and any other items for delivery within the property Personalize guests’ orientation of their room in a professional, friendly and engaging way Maintain presence in the lobby as an ambassador of the property and brand, offer More...

Develop and implement hygiene procedures and policies to maintain high hygiene standards. Inspect guest rooms and common areas to ensure compliance with cleanliness standards. Train and mentor cleaning staff to provide excellent customer service. Manage inventory of cleaning supplies More...

A courteous, professional and efficient service is provided at all times. All duties and tasks are performed as per the tasks required at the outlet. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and be More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

Greets guests and presents them with the menu. Informs guests about the special items for the day and menu changes if any. Suggest food and beverages to the guest and also try to upsell. Take food and beverage orders from the guest on the order taking pads Obtaining revenues, is More...

Fluency in Arabic language is a must, speaking and writing Previous role as a Telephone Operator is a must Must possess outstanding guest services skills and sophisticated verbal communication skills. Computer literate in Microsoft Windows applications required. Knowledge of Oper More...