drjobs Assistant Manager Front Office العربية

Assistant Manager Front Office

Employer Active

1 Vacancy

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Jobs by Experience drjobs

2 - 0 years

Job Location drjobs

Dubai - UAE

Monthly Salary drjobs

Not Disclosed


Salary Not Disclosed


Any Nationality




1 Vacancy

Job Description

  • Assist the Front Office Manager in overseeing daily operations, including guest registration, room assignments, and check-out procedures
  • Train and mentor front office staff to deliver exceptional service and uphold brand standards
  • Handle guest inquiries, complaints, and special requests promptly and professionally
  • Ensure accurate and efficient billing procedures, including the proper handling of cash and credit card transactions
  • Coordinate with other hotel departments to ensure seamless guest experiences
  • Monitor room availability and manage reservations effectively
  • Assist in managing and optimizing occupancy rates and room revenue
  • Prepare and analyze reports related to front office operations and guest feedback
  • Implement and enforce hotel policies and procedures to maintain a safe and secure environment for guests and employees
  • Assist in conducting regular staff meetings and training sessions

Key Skills And Qualifications

  • Bachelor's degree in Hospitality Management or related field (preferred)
  • Previous experience in a front office supervisory or managerial role within a luxury hotel environment
  • Strong knowledge of hotel front office operations, including reservations, check-in/check-out procedures, and guest services
  • Excellent interpersonal and communication skills, with the ability to interact effectively with guests, team members, and other departments
  • Proven leadership abilities, with the capability to motivate and inspire a team
  • Exceptional problem-solving and decision-making skills
  • Proficient in hotel property management systems (PMS) and other relevant software
  • Detail-oriented with a strong focus on delivering exceptional customer service
  • Fluency in English (additional languages are a plus)

Employment Type

Full Time

Department / Functional Area

Top Management / Senior Management

Key Skills

About Company

Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.