Customer Service Specialist Jobs in Dubai

Responsibilities: Provide strategic advice and tactical communications leadership to DP World’s Business pillars. Develop plans that support the business objectives set for the launch of new businesses/products. Support and oversee external agency teams

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Black & Grey HR is recruiting for an International Luxury Retail Distributor in the UAE with expansion plans.Our client is looking to hire a Social Media Specialist who will be responsible for creating and maintaining a strong online presence for their company and to implement onl More...

Responsibilities: Troubleshoot and resolve issues related to endpoint security technologies in collaboration with colleagues from the other technology teams. Schedule, test, and implement enhancements or new releases of the endpoint security stack. Develop and deploy endpoint hard More...

Responsibilities: Coordinating the sales team and assisting with recruiting and training new hires. Providing product demonstrations to staff and clients, and taking the lead in resolving complaints. Analyzing sales team performance and scheduling training/refresher sessions acco More...

Responsibilities: Establishing ERP needs via business process analysis and consultation. Analyzing existing infrastructure and performing IT system enhancements. Writing customized programs and scripts, as well as configuring ERP applications. Developing user-friendly functional More...

Responsibilities: Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process More...

Responsibilities: Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets.

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effic More...

Responsibilities: Research, edit, and curate multimedia assets (e.g., customer contacts, social media, video) Use internal tools to create and maintain dashboards representing key customer issues/defects Work with our Learning and Development (L&D) to continuously improve train More...

Responsibilities: Own and drive multiple high-priority training projects focused on driving cultural change/transparency Research, develop, and facilitate training experiences for audiences routinely exceeding 100 people Understand, then differentiate training experiences based on More...

Responsibilities: Be a self-starter and an independent thinker who follow-ups on responsibilities in a timely manner while also being a strong team player Team: support hiring and on-boarding of new team members and contribute to our high-performing culture Possess flexibility and More...

Responsibilities: Installing new software and hardware components. Regularly evaluating our IT systems to ensure they meet the necessary demands. Assisting with network administration tasks. Ensuring data storage is safe and secure. Resolving all issues coworkers have with thei More...

Responsibilities: Own Amazon search and display (DSP/OTT) performance advertising for an assigned set of clients Create, implement, manage, and report on Amazon advertising strategies that aligns with client goals Collaborate with internal and external stakeholders to maximize pe More...

Responsibilities: Analyze and validate data to ensure high data quality and reliable insights Creating metrics, reports and data visualization that influence the Exports and Global Store business segment Responsible for the strategy, planning and execution of various benchmarking i More...

Responsibilities: Develop regional productivity programs (including staffing standards, key operational KPI. Etc.) Implementation of the process and organization Operations standards in conjunction with global standards with local adoption based on market need. Implementation of op More...

Responsibilities: Developing internal control guidelines, policies, and procedures for budget accounting, cash and credit management, administration, and other activities. Coordinating and directing budgeting, procurement, investment activities, and financial planning. Ensuring c More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes.

Responsibilities: Responsible for Client onboarding, ongoing education to maximize outcome and Business Review meetings with customer Senior Management (Customer Success Lifecycle). Work closely the customers and the project teams, create requirement specifications and cost/time est More...

Responsibilities: Monitor and maintain MS SQL Server database, elaborate and review scripts. Elaborate Root Cause Analysis (RCA) reports Create, maintain and troubleshoot Java and .NET (VC++) applications. Monitor and diagnose SCADA software. Cooperate working as a team member. More...