Customer Service Specialist Jobs in Dubai

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

ITPMedia Group is one of the largest media companies in the Middle East, with a portfolio of more than 100 brands. We deliver quality, real-time content to our audiences, viewers, delegates and guests through digital, print, events, awards, video content, social media platforms and so More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Responsibilities: Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns. Developing and monitoring campaign budgets. Planning and managing our social media platforms. Preparing accurate More...

Responsibilities: Processing and recording data. Completing enrollment through analyzing and auditing documents. Conducting research on problems and resolving complaints. Preparing reports from the analysis of data. Conducting quality service.

Responsibilities Monitor accounts to identify outstanding debts Investigate historical data for each debt or bill Find and contact clients to ask about their overdue payments Take actions to encourage timely debt payments Process payments and refunds Resolve billing and custom More...

Responsibilities: Interviewing executives, managers, and employees to determine compliance-related priorities. Reviewing documentation, processes, and practices. Developing and enacting regulatory compliance strategies. Coordinating regulatory compliance procedures across organi More...

Responsibilities: Overseeing the incident management process and team members involved in resolving the incident. Responding to a reported service incident, identifying the cause, and initiating the incident management process. Prioritizing incidents according to their urgency an More...

Responsibilities: Evaluate employees' skills and performance quality. Identify areas in employees' skills that require improvement. Organize training sessions specific to various roles in the company. Ensure that new staff members receive appropriate introductory trainin More...

Responsibilities: Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, soc More...

We are looking for a hands-on experienced digital marketing specialist. The ideal candidate will launch advertisements to increase brand awareness and bring in leads. This candidate will have previous digital marketing experience and should be well versed with Google Ads & Face More...

Responsibilities: Conducting site visits, monitoring schedules, and supervising technicians. Running field operations, offering technical support, and troubleshooting on-site issues. Ensuring on-site efficiency and safety at all times. Estimating costs, approving project designs More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Taking responsibility for the planning and execution of financial duties and projects of a company. Preparing financial statements, reports, and forecasts for the business to ensure financial stability. Drafting budgets, income statements, balance sheets, tax re More...

Responsibilities: Assessing clients' eligibility and determining their housing and service needs. Assisting clients with the search for available properties and negotiating terms on behalf of clients. Collaborating with government agencies, community organizations, and proper More...

Our client, a leading government hospital, is currently looking for a Child Life Specialist, to be based in Dubai. In this role, you will be expected to provide optimal and ethical patient-centred care in a hospital setting. Further, you are expected to provide play intervention for c More...

Guide and conduct transportation planning and policy studies which aim to optimize the performance of Dubai transportation system and foster the integration between transportation planning and urban planning, facilitate the role of public transport. The policies shall relate to a More...

Work closely with Customer Service Manager and assist in implementing a comprehensive Customer Service Program across assigned operating assets. Assist the Customer Service Manager in developing, amending and updating the customer service manual as and when required and ensure that it More...