Customer Experience Jobs in UAE

What you’ll do: Conduct surveys, and interviews, to understand customer experience, customer needs, pain points, behaviors, and preferences. Analyze data from website analytics, and other sources to identify areas for improvement in the customer experience and content. U More...

The Partnerships Associate will work closely with Senior Manager Partnerships and New businesses, the wider loyalty team to assist in the execution of the partnership’s strategy; assisting in management of loyalty partners to drive incremental revenue, enhancing the customer exp More...

Job Purpose: The Auto Dealership Reception Manager is responsible for overseeing the service reception area of the dealership. They manage a team of service advisors and support staff, ensuring efficient customer service, seamless scheduling of appointments, and effective communicatio More...

What you will do Ensure that all cases are accurately raised in CRM for follow up and accurate data recording Ensure that all customer emails and social media complaints are followed up and resolved within 24 hours of being received Follow department action plans to ensure an improve More...

Designation: CX User Testing & Design Manager (SME) Job Purpose: Able to produce and exercise rigorous test procedures and recognize errors Ensure all journey Business Banking (SME) designs are customer centric and respond to clientfeedback and needs Undertake and present user More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Product Preferably an understanding of mobile channels and customer experience Project management skills a must. Excellent and deep knowledge of airline customer journey processes preferable Strong analytical skills & ability to structure complex issues Great communicatio More...

What you will do Customers To ensure that the customers who come to the Returns & Exchange desk perceive the policy as generous and the procedure quick and easy. To be able to use their judgment to handle specific problems with common sense, thereby ensuring a satisfied customer wh More...

Job Summary & Purpose:Responsible for service delivery and revenue of service center by effectively managing all aspects ofService center like assisting customers visiting the service center sales and customer experienceKey Performance Areas (KPAs) & Principal Accountabilitie More...

Please send an up to date CV via the relevant link. We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has More...

Bachelors Degree in any discipline Minimum 5-7 years of call center experience with at least 3 years’ experience managing call center teams Excellent ytical and critical thinking ss. Ability to drive strategic initiates to enhance efficiency, customer experience, and effect More...

The Role Role description: The Customer Service Specialist (CSS) contributes to the success of all Clients Brands and Customers in the UAE by handling frontline and backline activities to merchandise orders to key customers in a fastpaced direct customer delivery environment. yze situ More...

Roles & Responsibilities Job Description A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million dollar bus More...

Job Responsibilities: Establish and nurture strong relationships with new and existing customers to enhance brand loyalty and satisfaction. Proactively engage with customers, understand their needs, and deliver exceptional service to ensure a superior customer experience. Collaborate More...

Eaton has been a key player in the Middle East for 40 years. This July we announced the construction of a new sustainable campus in Dubai which will bring together our commercial manufacturing and support functions providing room for future growth. About EatonEaton is a power manageme More...

Roles & Responsibilities We are looking to hire a Head Barista for one of our clients (a coffee shop). To qualify for the position, you must have 3 -5 years of experience and should be familiar with the food industry. Requirements • Greeting customers and delivering excellent custome More...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real More...

2 years experience in partnership/Customer Experience related roles or any relevant role Bachelor’s degree, additional role related qualification preferred. Advanced Microsoft Office skills Ability to prepare and support in business cases, proposals to prospective partners More...

Full job description The well known 5* Hotel Brand is looking to hire an outlet supervisor to join their team! The Outlet Manager is responsible for the profitability of the outlet. He/She performs outlet-level support functions including customer service, scheduling, day-to-day opera More...

Job descriptionJob Title: Senior Team Leader with over 8 Years Experience with over 3 Members TeamExperience Required: 8 yearsTechnologies: React Native React Node.js Nest.js Next.js PostgreSQL JavaScript and RelatedJob Description:We are seeking an experienced Senior Team Leader with More...