Customer Complaints Jobs in Dubai

Roles and responsibilities The ideal candidate for the position of Ordertaker should have a minimum of 1 to 2 years of experience in a similar role within the context of a luxury hotel or restaurant. International experience is highly preferred, and exceptional communication skills a More...

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives More...

Roles and responsibilities A Guest Service Agent (GSA), also known as a Front Desk Agent in many settings, is a key position in the hospitality industry responsible for providing exceptional customer service to guests at hotels, resorts, and other accommodation establishments. They a More...

Roles and responsibilities 1. Customer Service Excellence Ability to handle guest inquiries, complaints, and requests professionally and courteously. Active listening skills to fully understand guest needs and provide personalized solutions. Strong problem-solving skills to addr More...

Accountabilities Proven work experience as an HR Onboarding Specialist or in a relevant HR role. Gather benchmark data’s like Job description, compensation and benefits from the project to proceed with the movement of employees from the vendor to us. Provide support and inp More...

Organization- Grand Hyatt Dubai Summary Proactively finding opportunities and leads for business growth by creating and maintaining your customer database Achieving personal Event Sales targets by converting leads into a business opportunity Understanding client needs and prov More...

Roles and responsibilities A Degree or Diploma in Hospitality Management or a related field is preferred. A proven track record in a Luxury Hotel environment or Fine Dining Restaurant in a supervisory role, delivering sensational Guest Experiences synonymous with FIVE's award- More...

Job Description As an Assistant Branch Manager at Emirates NBD, your role is to support the Branch Manager in overseeing the daily operations of the bank branch. This role includes managing staff, ensuring excellent customer service, maintaining operational efficiency, and driving sa More...

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn &amp More...

Your day to day Under the general direction of the Front Office Manager and within the limits of the established InterContinental Hotels Group and local policies and procedures, responsible to liaise between operational departments to ensure that guest preferences are met and ex More...

Organization- Grand Hyatt Dubai Summary Proactively finding opportunities and leads for business growth by creating and maintaining your customer database Achieving personal sales targets by converting leads into a business opportunity Understanding client needs and providing More...

Roles and responsibilities 1. Customer Service Excellence Description: The GEM must have a deep understanding of customer service principles and the ability to provide exceptional service to guests, resolving complaints and ensuring satisfaction. Why It’s Important: The rol More...

Summary Proactively finding opportunities and leads for business growth by being closely in touch with clients. Entertaining and conducting hotel inspections with clients. Arranging appointments with clients off-site. Handling guest and employee enquiries in a courteous and ef More...

Handle enquiries for bookings via fax, email and phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy. Answer all calls promptly, within 3 rings using specified greeting for More...

Roles and responsibilities As a Guest Service Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Guest Service Supervisor is responsible for supervising the activities that create the first impressions of our Gu More...

Call Center Agent Job Description Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: Handle inbo More...

Provides assistance to the Bar Manager in coaching and training of bartenders in order to improve performance and sustain consistency of the recipes Prepare or serve hot or cold beverages quickly and efficiently, meeting our standards Deliver excellent customer service, at all tim More...

Greet guests, escort them to tables while providing a personalized introduction to the brand. Maintain neat and organized work area. Observe proper grooming and personal hygiene at all times. Ensure all guests receive positive and professional service to the highest standards to More...

Key Accountabilities: Process Implements all store processes and Scores satisfactorily in Compliance Checks & Audits. Complies with Safety and Security norms and meets local legal requirements. Works with the Concept Teams in maintaining Concept merchandising guidelines. Com More...

Roles and responsibilities Previous experience in a similar role, managing a diverse team, in a Luxury Hotel environment in the UAE. Previous service experience is beneficial. Exceptional skills in Improving Customer Satisfaction, showcasing a commitment to Industry-Leading Standa More...