Customer Complaints Jobs in Dubai

About the job Job Title: Sr. Quality Evaluator - SPA/ ENG/FRN Job Description The Sr. Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy More...

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible ists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Re More...

Roles and responsibilities Customer Interaction and Consultation: Greet customers and determine their needs related to vehicle service, maintenance, or repairs. Advise customers on the type of services required, including routine maintenance (e.g., oil changes, tire rotati More...

Roles and responsibilities An opportunity has arisen for a Team Leader to join the F&B Service Team in Jumeirah Al Naseem. The main duties and responsibilities of this role: Supervises effectiveness of workflow and sequence of service during service periods and provides cons More...

Welcome and greet every client in a warm and friendly manner and demonstrate excellent customer service at all times. Perform a range of skin services and Nail services as directed in the salon brochure. Provide a full consultation to identify any health or skin problems before ca More...

The role holder is responsible for providing a comprehensive, accurate and timely collection service that will enhance the position of the company through efficient management, collection ,and reconciliation of customer accounts that ensures accuracy in financial / customer records. More...

. Respond to and handle customer’s complaints related to the products’ quality. . Interact with customers to obtain feedback on product’s. . Day to day food & patisserie preparation of the shop according to DXBlends standards. . Prepare & develop different More...

Greet and assist clients with a warm and professional demeanor. Manage and coordinate appointment bookings, cancellations, and rescheduling. Answer phone calls, emails, and in-person inquiries, providing accurate information about services, treatments, and promotions. Maintain a More...

As a Reservation Agent, you will be responsible for handling reservations inquiries and requests with the highest level of professionalism and customer service. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced and dyn More...

Leads kitchen team in chef's absence As well as the technical skills, a detailed knowledge of food skills is essential for this role as well as a proven track record in launching new concepts and promotions, training and developing colleagues Provides guidance to junior kitche More...

Your day to day Under the general direction of the Front Office Manager and within the limits of the established InterContinental Hotels Group and local policies and procedures, responsible to liaise between operational departments to ensure that guest preferences are met and ex More...

Manage the performance of the Lounge focusing on delivering the highest quality and brand service standards to constantly meet and exceed customer expectations. Monitor that all guest are entertained and service level meets the required standards maintaining the customer satisfacti More...

Roles and responsibilities Manager-Voice/Online & Web Services Manages, Organizes and directs the day-to-day activities related to the operation of the Unified Contact Centre for digital channels such as email, chat, social media etc. Develop the knowledge management contents More...

Roles and responsibilities As a Reservations Sales Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery. Responsibilities Process and confirm guest room reservations made by clients, identifying g More...

Lead a comprehensive strategy aimed at achieving optimal onboard quality and supplier performance across various metrics for food safety, halal and quality compliance, best practices standards as well as onboard and supplier audit programs. Lead and develop quality standards includ More...

Prepare or serve hot or cold beverages quickly and efficiently, meeting our standards Deliver excellent customer service, at all times Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers Maintains the h More...

Roles and responsibilities A Degree or Diploma in Hospitality Management or a related field is preferred. A proven track record in a Luxury Hotel environment or Fine Dining Restaurant in a supervisory role, delivering sensational Guest Experiences synonymous with FIVE's award- More...

Proactively finding opportunities and leads for business growth by creating and maintaining your customer database Achieving personal Event Sales targets by converting leads into a business opportunity Understanding client needs and providing a proposal which best suits their requ More...

Contribute towards seamless Valet Operations with the highest Customer service to delight the Customer both External & Internal. Supervise valet parking attendants, oversee and participate in day-today operations of the designated location as per the laid down Standard Operatin More...

. Greet customers in a friendly and welcoming manner. . Providing istance and guidance to customers in choosing ceramic and tile products. . Have in-depth knowledge of ceramic and tile inventory. . Explain product features, specifications and benefits to customers. . Process custo More...