Contact Centre Agent Jobs in Dubai

Book and enter room reservation requests using the Property Management System Enter rooming lists while ensuring accuracy, as required Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities Other duties as assigned Assist guests regarding hotel fac More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Representatives Meeting or exceeding weekly, monthly, and yearly sales quotas. Canvassing assigned territories to present company products to potential customers. Assisting management in identifying viable marketing and pricing strategies. Demonstrating product features to customers.

Employee benefit card offering discounted rates at Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activitie More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.

Responsibilities: Represent and champion the Jumeirah Brand by displaying all Hallmarks and promoting the business values in all interactions Being responsible for the timely and accurately handling of high volumes of reservation requests through different channels such as telephone More...

Responsibilities Maintain an accurate room status at all times Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails Organize visa request for hotel guest as per hotel policy and up-sell More...

Responsibilities: Give a warm welcome and check in guests taking into account the established SOPs Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings Sell rooms to wa More...

Responsibilities: Actively participate in maximising revenue through up-selling. Follow up on non-guaranteed and waitlisted bookings Handle no-shows and cancellations efficiently Maximize selling opportunities by adding customer value at every opportunity. Handle complaints promp More...

Responsibilities Provide upscale guest service experiences to guests throughout their stay. Proactively work and engage 3rd party vendors included but not limited to : Transportation, Valet parking and car rental companies. Recommend local tourist spots, including places to dine, More...

Responsibilities Checks in guest in an efficient and friendly manner, using guest name whenever possible. Issues correct keys to the guest. Checks out guest at end of stay. Assures that guest is assigned type of room requested and the correct rate is charged. Handles all guest int More...

Responsibilities The Core Agent is responsible for providing general information about the hotel and assisting callers. Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Processes reservations from the sales office, other hotel de More...

Responsibilities The Core Agent is responsible for providing general information about the hotel and assisting callers. Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Processes reservations from the sales office, other hotel de More...

Responsibilities: Dispatch baggage/Cargo/Mail correspondence to flights; Ensuring that all pre and post flight documentation is completed and delivered in a timely manner Ensure performance is as per laid down procedures and guidelines in a controlled and consistent manner as well a More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Delivers on plans and objectives where reservations initiatives & hotel targets are achieved Builds and maintains effective working relationships with all key stakeholders (e.g.: sales and front office) Ensures adherence and compliance to all legislation where More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate More...

Responsibilities: -To serve the guests in accordance with the JW Marriott standards of Food and Beverage Quality Service. -Display aggressive hospitality with both guests and co-workers. -Take pride in all facets of the service to include quality, appearance and professionalism. - More...

Responsibilities: Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions in and around the hotel and follow established procedures to process all More...