Contact Centre Agent Jobs in Dubai
Contact Centre Agent Jobs in Dubai
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Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...
Responsibilities Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote serv More...
Responsibilities Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) Train, supervise and support office staff, including receptionists, security guards and call center agents Schedule shifts Ensure timely and accur More...
Responsibilities: Demonstrate a high level of customer service at all times Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Use the correct procedures regarding the acceptance of foreign currencies, credit ca More...
Responsibilities: Manage day to day operations within the contact centre to ensure seamless operations. Manage agents to resolve all queries and provide them with necessary guidance to solve complicated cases Review analysis of resolved cases prepared by senior agents and communicate/ More...
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their More...
Responsibilities: To check arrival reports 48 hours prior to arrival and 5 days prior to arrival To handle no-shows and cancellations efficiently To handle all enquiries promptly, ensuring the customer receives a friendly, professional and efficient response that accurately meets t More...
Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...
Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...
Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...
Responsibilities: To be considered for this role you must have experience of working as a Reservations Agent within a 4 or 5 Star hotel or apartments and have knowledge of the Opera Booking System. If this sounds like you and you are passionate about providing thoughtful and generou More...
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their More...
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...
Responsibilities: Support all internal and external HR-related inquiries or requests. Maintain digital and electronic records of employees. Serve as point of contact with benefit vendors and administrators. Assist with the recruitment process by identifying candidates, performin More...
Agent, Reservations
Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...
Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...
Agent, Front Office
Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...
Agent, Royal Club Services
Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...
Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...
Assistant Call Centre Manager
Lead all communication with Aggregators regarding (Campaigns, offers, Menu changes, Customer issues) Support all the Call center staff when needed in their daily duties (Taking calls, punching orders, Resolve customer complaints and escalations) Review Customer reviews through soci More...
If you search for Contact Centre Agent Employment Opportunities in Dubai - Discover 589 Job Openings. Apply Today for Reservations Agent, Front Desk Agent, Call Center Agent, Guest Service Agent, Front Office Agent Positions on DrJobs, the Gulf's Premier Job Portal. Explore Fresh Career Prospects across Diverse Industries, Including Hospitality, Accounting, Real Estate, Civil Engineering, Construction. With Numerous Job Types Full-time, Part-time, Elevate Your Professional Journey with DrJobs, the MENA Region's Most Comprehensive Career Platform. Unlock Your Potential Today!
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