drjobs Reservations Agent العربية

Reservations Agent

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1 Vacancy
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Jobs by Experience drjobs

2 - 2 years

Job Location drjobs

Dubai - UAE

Monthly Salary drjobs

Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Book and enter room reservation requests using the Property Management System
• Enter rooming lists while ensuring accuracy, as required
• Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities
• Other duties as assigned
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Liaise with Sales and other departments as required
• Update reservations ensuring a flawless check in and check out process
• Follow all safety policies
• Answer telephone and email inquiries in a timely manner
• Consistently offer professional, friendly and engaging service

Job Requirements:
• Ability to work cohesively as part of a team
• Computer literate in Microsoft Window applications required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to work well under pressure in a fast paced environment

Employment Type

Full Time

Company Industry

Hotels / Hospitality

Department / Functional Area

Ticketing / Reservations

Key Skills

About Company

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